As an E-commerce Platform Executive you will play a critical role in managing and optimizing our company\'s presence on platforms like Amazon, Flipkart, eBay, and IndiaMART, . Your responsibilities will include overseeing product listings, monitoring performance metrics, managing inventory, and implementing strategies to drive sales and enhance customer satisfaction across multiple online channels. Responsibilities: 1. Platform Management: Manage the setup and maintenance of our company\'s storefronts and product listings on Amazon, Flipkart, eBay, and IndiaMART.

• Ensure all product listings are accurately created, optimized, and updated with high-quality images, compelling descriptions, and relevant keywords.
• Administer the day-to-day operations of the company\'s presence on various e-commerce platforms including Amazon, Flipkart, eBay, and IndiaMART.

2.Inventory and Order Management:

• Create, update, and optimize product listings across platforms ensuring accuracy, consistency, and compliance with platform guidelines.
• Monitor inventory levels and coordinate with the warehouse team to ensure sufficient stock availability to meet customer demand.
• Process orders promptly and accurately, ensuring timely shipping and delivery while maintaining high standards of customer service.

3.Order Processing and Fulfillment: Manage online orders efficiently, from order placement to fulfillment, ensuring timely processing, accurate shipping, and delivery. Liaise with logistics partners to streamline the fulfillment process. 4.Performance Monitoring: Track key performance indicators (KPIs) such as sales, conversion rates, traffic, and customer feedback on each platform. Analyze performance data to identify trends, opportunities, and areas for improvement. 5.Competitor Analysis: Conduct regular analysis of competitor activities, pricing strategies, product assortment, and promotional tactics on e-commerce platforms. Extract insights to refine our own strategies and remain competitive. 6.Customer Service and Feedback Management: Respond promptly to customer inquiries, feedback, and complaints across platforms. Address customer issues effectively to ensure a positive shopping experience and maintain high customer satisfaction ratings. 7.Content Optimization: Collaborate with marketing and content teams to develop compelling product descriptions, images, videos, and other multimedia content to enhance product visibility and drive conversions. 8.Digital Marketing Support: Assist in the execution of digital marketing campaigns and promotions tailored for e-commerce platforms. Coordinate with the marketing team to optimize ad placements, keywords, and targeting for maximum ROI. 9.Platform Updates and Compliance: Stay updated on platform policies, algorithms, and best practices. Ensure compliance with platform rules and regulations to maintain a strong and sustainable presence. Qualifications:

• Bachelor\'s degree in business, marketing, e-commerce, or related field.
• 1-2 years of experience in e-commerce operations, preferably with hands-on experience managing multiple platforms like Amazon, Flipkart, eBay, and IndiaMART.
• Proficient in using e-commerce platforms\' seller portals, tools, and analytics dashboards.
• Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions.
• Excellent communication skills, both written and verbal, with a customer-centric approach.
• Detail-oriented with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Familiarity with digital marketing principles and techniques is a plus.
• Problem-solving mindset with the ability to adapt to changing priorities and requirements.

Location: ERNAKULAM Employment Type: FULL TIME Salary: 12000-15000 (BASED ON THE CANDIDATE QUALIFICATION AND EXPERIENCE Benefits: Incentives for meeting the company target Application Process: send a resume and cover letter to info@esperermotors.com Job Types: Full-time, Permanent, Fresher Pay: 12,000.00 - 15,000.00 per month Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Yearly bonus

Experience:

• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)
• Tamil (Preferred)
• Kannada (Preferred)

Work Location: In person Application Deadline: 15/05/2024
Expected Start Date: 01/06/2024