Job Description

- Spa Manager | Tattva Wellness Spa - India\'s largest wellness services brand Position : Duty Manager About Tattva Wellness: Tattva Spa is the largest & the most trusted wellness spa and beauty services brands in India, with a mission to rejuvenate people\'s lives. Tattva offers premium spa and salon services through 85+ spas at hotel & resort locations across 30+ cities in India. We are dedicated towards alleviating stress from people\'s lives helping them \'Live more - Do more\'. Tattva has steadily grown to become India\'s largest chain of spas with over 500 employees and serviced over 1,000,000+ guests across the city and resort locations all over India. Our Mission:The creation of Tattva Spa and our mission comes directly from the fast paced and stressful lifestyle we all lead today. With that being said we realized it was time to enhance the well-being of everyone around and revitalize people\'s lives. Website :www.tattvaspa.comwww.vilasaworld.com Responsibilities : Ensure smooth business operations at the spa center Should be able to maintain high standards of ethics. Increase guest engagement Enhance revenue from services, memberships and other products to achieve budgets Guest servicing and escalation handling Ensure brand guidelines are followed Execute in-store relevant marketing & activation tools Maintain service quality standards at all times while implementation of brand SOP\'s Making daily &month MIS reports as per systems & software provided Experience and desirables: Graduate / MBA / Diploma in Hotel management / Aviation / Sales & Marketing / Retail Management Experience in Spa, Salon, Retail, F&B, Hospitality, Hotels & QSR preferred Should possess excellent communication skills Strong customer relationship skills Team player with high degree of empathy What\'s on Offer : An environment with immense opportunity to grow as a professional An opportunity to nurture and implement creative ideas Leadership development Cross-functional exposure within the domain

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