Duty Manager

Year    Ernakulam, Kerala, India

Job Description

  • Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel. * Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier. * Liaise with different departments for
Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel. Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier. Liaise with different departments for smooth and coordinated work. Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away. Ensure to interact with the guests & enable the team to understand guest requirements. Ensure effective and speedy check-in & check-out facilities. Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action. Ensure that the entrance is easily accessible to cars and taxis at all times. Conduct briefing for Front Office team.

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Job Detail

  • Job Id
    JD2955837
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ernakulam, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year