Job Description

Key Responsibilities

:

Dispatch Operations

: Oversee the daily dispatch process to ensure timely delivery of products. Ensure that all outgoing goods are correctly picked, packed, and labeled according to customer orders and delivery requirements. Coordinate with transporters to ensure the safe and timely dispatch of products. Monitor dispatch schedules and prioritize orders to meet deadlines. Maintain accurate dispatch records, including delivery notes, order sheets, and tracking information.

Team Supervision

: Supervise and lead the dispatch team, ensuring proper training and efficient workflow. Assign tasks and set performance expectations for dispatch staff. Conduct performance evaluations and provide feedback or corrective actions as necessary. Ensure adherence to health, safety, and quality standards within the dispatch area.

Inventory Management

: Ensure that inventory levels are accurately maintained and reconciled in the dispatch area. Work closely with inventory control teams to ensure stock levels align with sales and orders. Assist in resolving inventory discrepancies and manage returns effectively.

Coordination and Communication

: Liaise with other departments such as production, sales, and logistics to ensure a smooth flow of orders. Resolve any customer or transport-related issues that arise during the dispatch process. Maintain strong communication with transport companies and internal teams to avoid delays.

Reporting and Documentation

: Prepare and submit regular dispatch reports to the Warehouse or Logistics Manager. Track performance metrics such as order fulfillment rate, delivery accuracy, and on-time delivery. Ensure proper documentation for all dispatched goods, including invoices, shipping labels, and customs documentation when necessary.

Continuous Improvement

: Identify opportunities to improve dispatch processes and reduce inefficiencies. Implement best practices in dispatch operations to enhance productivity and reduce errors. Ensure that dispatch operations comply with company policies and industry regulations.

Qualifications

:

Education

: Bachelor's degree in Logistics, Supply Chain Management, or a related field (preferred). Relevant certifications in logistics, warehousing, or supply chain management (a plus).

Experience

: Minimum 2-3 years of experience in a dispatch or logistics role, preferably within the FMCG industry. Previous supervisory experience is highly desirable.

Skills

: Strong knowledge of dispatch operations, inventory management, and logistics processes. Excellent leadership and team management skills. Ability to work under pressure and meet tight deadlines. Good communication and problem-solving skills. Proficient in using warehouse management systems (WMS) and basic Microsoft Office applications.

Personal Attributes

: Detail-oriented with a focus on accuracy. Strong organizational and time-management skills. Ability to work independently and as part of a team. Positive attitude and ability to handle challenging situations.

Working Conditions

:

Full-time position with a requirement to work on shifts, weekends, or public holidays if needed. Physical activity may be required (e.g., moving boxes, standing for extended periods).
Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Leave encashment Provident Fund
Work Location: In person

Expected Start Date: 15/03/2025