Plan and schedule deliveries or transportation activities.
Assign drivers/vehicles based on availability, route, and priority.
Coordinate with warehouse, logistics, and transport teams.
Order Processing
Review and process dispatch orders from sales or operations teams.
Ensure all orders are accurately entered into the system.
Route Optimization
Plan efficient delivery routes to save time and reduce costs.
Use GPS or dispatch software to monitor and adjust routes in real time.
Communication
Maintain constant communication with drivers and field staff.
Address and resolve any issues during transit (delays, breakdowns, etc.).
Documentation and Reporting
Prepare and maintain dispatch logs, delivery reports, and transportation records.
Ensure all documentation complies with company and regulatory standards.
Tracking and Monitoring
Track movement of vehicles/goods using GPS or tracking tools.
Ensure on-time delivery and resolve any discrepancies.
Customer Service
Respond to customer inquiries regarding delivery status.
Handle delivery complaints or feedback professionally.
Compliance and Safety
Ensure all dispatch activities adhere to company policies and safety regulations.
Monitor driver behavior and compliance with transport rules.
Team Coordination
Work closely with other departments such as sales, inventory, warehouse, and customer support.
Support driver onboarding and training if needed.
Emergency Response
Act quickly to manage emergencies like vehicle breakdowns, route closures, or weather disruptions.
Job Type: Full-time
Pay: ₹10,309.10 - ₹28,569.62 per month
Work Location: In person
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