Job Description

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You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible -- and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Function Description:

The Director, Compliance will report directly into the Chief Compliance Officer for American Express Banking Corp. and will work with Regulators, External Advisors, Compliance teams in India and internationally as well as business teams across the Bank and its affiliates.

Responsibilities:

Relationship Management with RBI and the industry

Build strong relationships with various RBI departments (DOS, DPSS, DOR, CSITE and others) at levels of CGM and below to understand RBI expectations of AEBC India and provide guidance to internal stakeholders

Participate in and representing the views of AEBC India in regulatory and industry forums, councils and associations

Build relationships with Compliance officers of other banks in India, local and foreign, to help benchmark AEBC's compliance strategy

Leverage RBI and industry knowledge to provide guidance to AEBC India regarding its proposals, communications to be sent to the regulators

Coordinate RBI audits / exams to ensure the exam is well managed and any regulatory findings are closed to the RBI's satisfaction

Regulatory Change Management

Analyze impacts of proposed regulation to AEBC based on knowledge of RBI's regulatory expectations. Provide input to AEBC's responses in the form of proposals or position papers.

Provide guidance to internal stakeholders on interpretation of regulations and guidelines issued by various regulators

Provide guidance and support to business team in development of controls for new product/service projects

Regulatory Risk Assessment

Leveraging external information to identify key regulatory risks for AEBC India based on the status of its internal control environment

Governance

Participating in governance and risk committee meetings to inform them of the Compliance Risks facing AEBC

Provide compliance perspective on AEBCs policies and procedures

Contribute to Compliance Assessment of quarterly and annual Control & Compliance Rating of AEBC

Purpose of the role:

• Develop and maintain an effective compliance program consistent with local market's requirements
• Ensure that business activities are aligned to American Express Company compliance program and local regulations in local market
• Promote and disseminate compliance information, encourage behaviors that integrate compliance values into business practices and continually reinforce personal responsibility for compliance to all staff
• Implement policies and procedures to achieve compliance at levels consistent with company standards
• Develop and revise local business procedures in line with relevant company policies and local requirements
• Develop compliance training program for the market and ensure training program is executed

Critical Factors to success:

• Develop relevant compliance training materials and assist management in promoting staff awareness of compliance requirements, in partnership with the designated compliance champions and training department as appropriate and ensure available resources to support execution
• Review and monitor (leveraging on subject matter experts and/or other professional, as appropriate) local market's blue box business activities to assess adherence to compliance standards and report deficiencies (gaps reporting) to management for corrective actions
• Maintain central repository of all legal entity line of business compliance manuals, policies, local legal inventory, and central list of all governing status, regulation, policies and other material related to respective compliance program
• Performing other duties as assigned

Academic Background:

• Post Graduate degree from a recognized university (MBA/MA Economics/MBL)
• CAIIB/CA/CS/LLB/LLM/Doctorate or any combination of relevant education and experience and/or related professional designations/certifications in this field are highly desirable
• GM's / CGM's in Banks or Financial Institutions Experience Requirements

Past Experience:

• 15+ years' work experience as a subject matter expert in Regulatory Compliance within large banks or payment operators
• Experience in working with regulatory bodies will be an added advantage Essential Skills

Technical/Function skills:

• Strong knowledge of Banking Regulations Act, Prevention of Money Laundering Act and other laws applicable to Commercial Banks and Payment Operators
• Working knowledge of Bank Secrecy Act, USA Patriot Act, Office of Foreign Assets Control (preferred)
• Ability to operate multi-nationally with regulators, law enforcement, business partners and Agents
• Ability to work in a self-directed and remote environment
• Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature

Behavioral skills:

• Excellent analysis and problem solving skills
• Excellent customer service skills and the ability to resolve customer complaints
• Demonstrated ability to appropriately work with confidential information
• Ability to facilitate the collection of information through interviews, meetings etc.
• Ability to articulate and convey complex, conceptual information to various audiences verbally and in writing
• Proven ability to employ tact and to appropriately adjust communications when interacting with individuals at varying levels

Knowledge of Platform:

• Experience in communicating with regulators and law enforcement agencies
• Experience in public speaking and making clear and persuasive business presentations
• Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up
• Must be a self-starter and be able to act independently
• Demonstrated ability to handle multiple priorities in a dynamic environment
• Demonstrated ability to prepare reports / updates for the senior management
• Strong people Leadership.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.