Job Description

Sr Lead Development Mgr
The Senior Lead Development Manager India manages a department or small unit that includes multiple teams led by managers and/or team leaders that completes the analysis, programming and configuration of IT Systems Software. This job coaches team members on best methods of software development and operational goal setting. Working with the leadership team, this job provides team and project leadership for software development activities.

Key Responsibilities and Duties

• Defines scope and objectives for software development team goals.
• Reviews the configuration, customization, diagnosis and enhancements of the operating systems software.
• Communicates and implements the strategic direction of the operation.
• Approves the development and implementation of new products, processes and operational plans.
• Provides the highest level of advice and recommendations to maximize the outcomes of development investments.
• Collaborate with IT partners to devise capacity plan and ensure appropriate infrastructure for the end to end system delivery.
• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation and development of team.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 8+ Years Required; 10+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
10PL

Salesforce Technical Architect - Director - TIAA \xe2\x80\x93

TIAA Retirement Sales and Marketing Tech is looking for a Salesforce Technical Architect based in India. This role would be responsible for driving the end-to-end solution design and technical roadmap of the CRM application. This role would be a trusted advisor to business stakeholders and a key change agent driving the transformation of the platform to service business goals driving efficiencies and insights.

Key Responsibilities of the Role:

The Technical Architect will be responsible to oversee a team of technical consultants, providing strategic direction, leadership and guidance in the design and implementation of Salesforce Solutions. They will lead the architecture design process, ensuring adherence to best practices, managing stakeholder relationships, and driving innovation.

This role will define the overarching thought leadership and Technical Architectures, that enable and release the maximum business value of Salesforce technology for TIAA.

Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and advanced cloud technologies.

Identify and lead internal initiatives to grow the practice; contribute to the overall knowledge base and expertise of the Salesforce COE.

Technical Skills

• In-depth knowledge of the Salesforce platform and preferably industry cloud \xe2\x80\x93 FSC, Wealth
• Data modeling, Process modeling tools, and standard methodologies
• Lead the design and architecture of the Salesforce platform, including solutions for integration, data migration, and customization
• Create technical specifications, diagrams, and documentation to support development teams
• Perform analysis of complex business information including business and technical requirements, process models, user stories, and process gaps.
• Conduct Solution Architecture reviews with project teams prior to design and development activities and ensure solution is scalable, is aligned with internal product roadmaps and meets business requirements.
• Solid understanding and ability to apply the principles of Salesforce FSC\\Sales\\Service cloud to the delivery of IT services across the enterprise.
• Stay up to date with the latest Salesforce technologies and trends and find opportunities for improvement to the Salesforce platform.
• Experience creating road maps and architectural reference diagrams.
• Sound ability to provide level of effort estimates and coordinate prioritization efforts of Solution Architects and Integration Architects.
• Manage the development lifecycle, including the creation of project plans, estimating timelines, and tracking progress against achievements.
• Understanding of Agile delivery methodology.

• Provide guidance and mentorship to development teams, ensuring they follow best practices and adhere to architectural standards

Business

• Work with stakeholders and solution architects to identify reasonable migration paths from the current state to target architectures.
• Collaborate with business stakeholders and solution owners to understand business requirements and translate them into Salesforce solutions.
• Work closely with various teams (Business, Development, Infrastructure) to define and implement elegant, scalable and sustainable technical solutions using the Salesforce technologies, with a focus on adhering to industry standards, best practices and code quality techniques.
• Implement a process for continuous improvement, lower costs to serve and improving margins.
• Develop and deliver scalable solutions that can be applied to clients and the business.

People

• Lead a world-class team of experienced engineering and delivery experts within technology, data and business intelligence.
• Drive a passion and core competency across the organization for technology transformation.
• Coordinate comprehensive changes to update how we work or develop new ways of working.
• Set the priorities and focus for local and regional teams to support global engineering and delivery of core internal and client products and services.
• Provide Salesforce technical leadership for team of developers, admins and analysts.
• Work with internal technical team members representing back office applications to design seamless integration between the applications.

Required Experience & Qualifications:

• Minimum 14+ years of experience in developing technology solutions.
• 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
• Expertise in one or multiples of \xe2\x86\x92 Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio
• Expertise in one or multiple domains - Finance/Insurance/Wealth & Asset Management
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns
• Apex Design Patterns (Must Have)
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, System Architect)
• OmniStudio Developer/Consultant.

Additional Skills:

• Experience in MuleSoft
• Hands on experience on Salesforce Analytics and Reporting solutions.
• Experience in Copado
• Experience in Salesforce Marketing Cloud (SFMC).
• Experience in SAFe, JIRA, HP ALM
• Experience in Financial Services Domain.

Education

• Master\xe2\x80\x99s\\Bachelor\xe2\x80\x99s degree in a relevant field (engineering or computer science or engineering discipline)

Company Overview:

The Teachers Insurance and Annuity Association (TIAA, formerly TIAA-CREF), is a organization that is the leading provider of financial services in the academic, research, medical, cultural and governmental fields. TIAA serves over 5 million active and retired employees participating at more than 15,000 institutions and has $1 trillion in combined with holdings in more than 50 countries. For more information about the firm please visit our website at

Related Skills

Agile Methodology, Continuous Integration & Deployment, Data Analysis, Debugging, DevOps, Enterprise Application Integration, Operating Systems Management, Problem Solving, Programming, Software Development, Software Development Life Cycle, Web Application Development



Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email:

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click .

For Applicants of Nuveen residing in Europe and APAC, please click .

For Applicants of Greenwood residing in Brazil (English), click .

For Applicants of Greenwood residing in Brazil (Portuguese), click .

For Applicants of Westchester residing in Brazil (English), click .

For Applicants of Westchester residing in Brazil (Portuguese), click .

TIAA