Job Description

About Us IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Our brands are well-known and loved the world over - Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco™ hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.



Your day to day • Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. • Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. • Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. • Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job



What we need from you Bachelor’s degree / Equivalent in sales & marketing or related field, and two to four years of experience in hospitality sales or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience.



What we offer Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills · True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests· True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay· True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs· True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.