Job Description

Shangri-La Bengaluru

Shangri-La Bengaluru operates on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service at this luxury hotel in Bengaluru embodies the core values of respect, helpfulness, courtesy, sincerity, and humility. We are diverse, warm, and caring, but also demanding, dynamic and innovative. As with every property in the group, these qualities have been the cornerstone of our success.

The hotel\'s 397 rooms and suites offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

We currently have vacancies for a Director of Sales and Marketing to join our Sales and Marketing team.

Duties:

• Lead the sales team in design and implementation of sales strategy with an objective to maximise hotel revenue
• Participate in business reviews and annual budget process
• Share and present hotel performance to the hotel senior leadership team as well as the regional sales teams on a monthly basis
• Lead and motivate the sales team
• Drive sales and service standards of the team
• Be responsible for effective implementation and compliance of all corporate standards
• Take responsibility for overall branding, revenue and sales channels optimisation of the hotel

Requirements:

• Has a passion for Sales and Marketing
• Excellent presenter and communicator
• Is self-driven, goal-oriented, able to challenge the status quo
• Upholds professional values, ethics and integrity at all times
• Enjoys crafting creative and best-fit solutions
• Thinks outside of the box whilst leading change in the hotel
• Preferably has a Bachelor\'s degree or relevant experience in a similar role
• Understands the global market and local environment
• Communicates and writes with fluency in English (as well as the local language)
• Has strong interpersonal skills

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Shangri-La Hotels & Resorts