Job Description

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub--with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands--like Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets--rely on Pattern's global ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces. We need an HR Director to partner with the Global Chief People Officer to provide HR counsel and support for their region. This position is both a strategic and hands-on role that provides full cycle Human Resources support to Pattern. This role carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruiting, and employment law compliance. This is a full-time role and will work a hybrid schedule based in either Nis or Kraljevo, Serbia. Frequently Asked Questions What is a day in the life of a Director of HR?

• Administers various human resource plans and procedures for regional personnel
• Conducts recruitment efforts including placing job ads, screening candidates, setting up and conducting interviews, and checking references
• Conducts new hire orientation and submits new hire information
• Ensures accuracy of employee timecards and reports payroll data to corporate headquarters
• Monitors performance evaluation program and revises as necessary
• Assists with benefits administration
• Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement
• Data entry and maintenance of employee records in HRIS and other systems
• Maintains compliance with federal, state and local employment and benefits laws and regulations
• Assists employees by listening to issues and concerns, and consults with Chief People Officer or Global HRBP before making recommendations for resolutions
• Assists with employee recognition programs
• Performs various other duties as assigned
• Clearly understands business goals and suggests new approaches, policies, and procedures to effect continual improvements in business objectives, productivity and development of HR processes
• Coaches and mentors all levels of the business and the wider HR team
• Enthusiastic team player with a strong drive to create a positive work environment
• Possess a strong solutions mindset and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
• Showcase strong organizational and interpersonal skills

What will I need to thrive in this role?

• Degree in Human Resources Management or related field, or equivalent experience
• 2+ years' experience in an HR administrative role where independent decision-making and self-initiative were demonstrated
• Excellent problem-solving skills with a proven track record of driving results
• Proven ability to effectively and respectfully work with individuals at varying levels within an organization
• Outstanding interpersonal, oral, and written communication skills
• Excellent computer skills including Microsoft Office Products and HRIS systems
• Strong knowledge and understanding of benefits programs
• Experience with onboarding new employees
• Strong understanding of HR law and its application
• Strong analytical and problem-solving skills; ability to analyze data, understand trends and develop recommendations for action based on the analysis
• Ability to maintain a calm and professional demeanor when handling difficult situations
• Familiarity with sourcing and recruiting processes
• High ethical standards, self-driven, organized, and proactive mindset
• Strong analytical skills and attention to detail
• Experience assessing management and executive talent
• Proven success in helping to create and drive effective development and employee engagement processes
• Experience with rapid and complex changing work environments
• Great at influencing through strong relationships, expertise and data; ability to manage a complex set of stakeholders

What does high performance look like?

• You follow through with all assignments in a timely manner
• You give 100% to all tasks and projects you are given
• You will take full ownership of your projects and follow through to completion

What is my potential for career growth?

• You will have the opportunity to work directly with Pattern's Chief People Officer and other executives. This is a director level role that will have eventual direct reports and will touch all aspects of human resource management.

What is the team like?

• You will work with and be supervised by the Chief People Officer. You will also be mentored by the CPO and meet with her on a regular basis to discuss your performance. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Sounds great! What's the company culture? We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern's talent acquisition team
• Video interview with a hiring manager
• Video Interview with another manager
• Professional reference checks
• Executive review
• Offer

How can I stand out as an applicant?

• Be prepared to talk about professional accomplishments with specific data to quantify examples
• Be ready to talk about how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner obsessed at Pattern
• Be prepared to talk about any side projects related to data and analytics

Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k)

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.