Job: Transaction Banking
Primary Location: Asia-India-Bangalore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 06/Mar/2024, 10:07:21 PM
Unposting Date: Ongoing


Role Responsibilities Job Summary As part of the Transaction Banking (TB) award-winning Global Collateral and Content Management Team, the Director- Bid and Content Manager, will partner with the Sales/RMs/stakeholder communities to drive and deliver responses to strategic proposals and general pre-mandate questions across all client segments within TB, covering both new and retention of existing business. Using the proposal management best practice framework, the Director- Bid and Content Manager, will manage the process straddling all teams within a proposal lifecycle \xe2\x80\x93 across geographies and time zones \xe2\x80\x93 to ensure the client\xe2\x80\x99s deadline is met, while maintaining the highest quality output. This role is shift-based and will support European time zone as well as provide turnaround enhancements and optimsiation for RFP capacity in Asian/AME time zone The Global Collateral and Content Management is a strategic unit that provides a centre of excellent across the Transaction Banking group, and a core unit within the broader CCIB business. Responsibilities You will:

• Partner with RMs, TB Sales and other subject matter experts to deliver high quality proposals/presentations and drive deal wins
• Work with deal owners and subject matter experts to customise and present the most compelling solutions to meet the dynamic needs of clients - enhance/create value propositions to bring out key points that meet the client\xe2\x80\x99s objectives and revise client responses to provide accuracy, full coverage and clarity
• Clearly articulate our competitive differentiators and key strengths to meet the client\xe2\x80\x99s objectives, including but not limited to editing and proofreading for accuracy and completeness
• Co-ordinate deal calls and facilitate discussions on open items, sharing knowledge and client experiences with the deal team
• Collaborate with global, regional and local counterparts on RFPs, manage priorities to drive efficient and effective RFP preparation process including turnaround time, escalating issues on a timely basis
• Update all deal trackers and RFP calendar promptly and accurately of both in-flight and completed proposal including post deal client feedback
• Together with Business Management team, prepare and review business management reporting and identify insights and trends
• Be an integral part of the Global Collateral and Content Management Team and a subject matter expert to ensure timely and accurate update of new and existing responses and content from past RFPs submissions and other client specific collaterals, including diagrams, tables and charts, in the content database (Loopio/Seismic) refresh on an ongoing basis
• Champion brand standards and guidelines for TB, promoting application of best practices on all deliverables (including templates, toolkits, and proposals) to drive consistency and in line with the Bank\xe2\x80\x99s brand, style guide/editorial, and compliance standards
• Leverage the best in industry new technology platforms to ensure superior results, contributing to the development of new and improved processes and workflow
• Actively keeping abreast of market trends, competitive intelligence, and industry best practices
• Drive and support strategic initiatives working closely with CCIB, TB and other stakeholders to improve productivity and efficiency across process improvements for key stakeholders
• Lead, manage, train and mentor members in the team, ensuring team\xe2\x80\x99s standard operating procedures are understood, embraced and best practices adopted.
• Involve in RFP and bid resource allocation, responsible for managing the proposal review process prior to submission, continually identify, review and implement process improvements.
• Work in a group dynamic, and actively participate on any given project as the position evolves and as assigned by the line manager
• Take initiative and bring innovative ideas to the table

People & Talent

• Support a safe, inclusive, and collaborative environment for all team members
• Promote growth and development with direct reports including actively tracking progress (where applicable)
• Encourage open and regular transparent conversations, including two-way feedback loops
• Help create a culture of trust and continuous learning mindset

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders

• Transaction Banking Sales
• CCIB Relationship Managers
• Transaction Banking Product
• Implementation
• Client Service
• Transaction Banking Business Management
• CCIB Business Development
• Other stakeholders within the Group

Other Responsibilities

• Accountability for driving the deal team in clearly articulating competitive transaction banking solutions in a client centric manner
• Accountability for ensuring effective interaction between teams across different geographies
• Accountability for driving centre of excellence in content and bid management
• Drive consistency and brand standards across all proposals globally
• Understand risk issues and incorporate appropriate solutions within proposals

Our Ideal Candidate

• Good knowledge of banking/ transaction banking
• Excellent project management skills, including high attention to detail and facilitation experience
• Excellent English verbal and written communications - writing, editing, proofreading skills, including persuasive writing techniques
• Proven capacity to effectively manage complex proposal development processes, as well as manage and mentor staff with various levels of skills and experience
• Track record of successfully delivering multiple projects on time
• Ability to work flexi hours as required to support EU time zone.
• Committed team player with willingness to be hands-on
• Client focus/stakeholder management
• Problem solving capabilities and commercial mindset
• Knowledge of Transaction Banking products a plus
• Develop a client-centric culture, focused on making it easy to bank with Standard Chartered

Professional

• A degree holder, preferably in Economics, Finance, Business or Marketing
• Minimum of 15+ years of relevant experience in the industry, including demonstrated success in an appropriate role
• APMP certification would be an advantage

Technical

• Advanced experience in MS Office Suite (in particular MS Word, MS PowerPoint and MS Excel)
• Loopio/proposal writing system experience will be an advantage

Role Specific Competencies

• Writing skills
• Communications
• Addressing Customer Needs
• Sales Proposals and Presentations
• Leadership skills
• Writing skills

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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