Job Description

Director - Omnichannel B2B eCommerce

Role Details :

Team/ Function: SME Online | P&L

Location: Noida

Key skills :

- Retail expansion experience

- Start-up orientation

- Sales mindset

Reporting :

Reporting Manager: Senior Vice President - SME Online

Direct Reports: Store Managers (to be hired as we expand)

Role Objective :

- An Asia-based E-commerce company intensively inclined towards B2B procurement of industrial supplies, is expanding its footprints in offline space through launch of retail stores.

- Setup physical stores that are integrated with the online channel (that is already in place) enhancing the efficiency and scalability through omnichannel transformation by intelligent use of data.

- Contribute to the retail expansion process and set-up plans at the strategic and operational levels.

- Provide buyers (or potential buyers) with a seamless experience, whether they're buying online from a desktop or mobile device or in a brick-and-mortar store.

Role Responsibilities :

- Carry out feasibility study including market, location, and geographical landscape for the opening of the new retail stores.

- Involve in the strategic management and decision-making process after the detailed market analysis for the business expansion.

- Negotiate and finalize business deals including lease agreements at the most beneficial commercial terms

- Formulate pricing policies by reviewing merchandise activities, determining additional sales promotion, authorization stock clearance, and studying trends within the allocated budget.

- Market merchandise by studying advertising, sales promotions, display plans, analyzing operating and financial statements for profitability ratios

- Liaise with various teams including supply chain, customer success and finance to ensure range and stock levels are consistent with business requirements.

- Formulate & implement a distribution model with increased focus on cost optimization and efficiency

- Undertake store evaluation process by analyzing new retail locations and recommending viable options according to the distribution strategy

- Increase sales to maximize profitability while reducing costs through well managed operational controls

Key Stakeholders:

Internal:

- With Supply Chain, Business teams, Finance, IT & HR leaders for Driving key strategic initiatives.

- With All functional heads to Coordinate for smart decision making

External:

- With Vendors & other service providers for Relationship building & Business expansion

Work Experience: 8+years of work experience in similar profile

Knowledge/Skills:

- Core expertise in offline retail (ideally in an early growth story phase of the organization)

- High level of ownership, willingness to setup things from scratch, high emotional intelligence

- Strong sense of personal ownership and bias for action

- Excellent communication skills

- Strong People management skills

- Strong business acumen with good understanding of overall finance & operations

Education: Postgraduate / MBA from a reputed institute