Job Description

Oversee Daily Operations:

Ensure all services meet the established standards of quality and efficiency. Coordinate between kitchen and dining room staff to execute orders efficiently. Resolve any issues promptly to enhance the dining experience. Increase revenue through sales promotions and upselling techniques Increase number of google reviews and assist marketing team with social media interactions
Staff Training and Compliance:

Follow up on training programs done by the company for all food and beverage staff. Ensure compliance with SOP's and health and safety regulations. Conduct daily briefing to improve service and reduce customer issues Ensure the upkeep and hygiene of the restaurant and premises. Periodic checking of staff accommodation and making sure rooms and premises are maintained well.
Customer Service:

Handle customer complaints and feedback professionally to improve the dining experience. Increase customer feedback through regular personal interactions and customer feedback forms
Staff Scheduling:

Schedule staff shifts, considering peak mealtimes and special events, to ensure adequate coverage and efficient service. Maintain a positive and professional working environment for all staff members
Inventory Management:

Order supplies and conduct regular stock takes to minimize waste and ensure cost-effectiveness. Excellent communication, leadership, and problem-solving skills. Strong attention to detail and commitment to quality standards. Ability to work independently and within a team to achieve common goals. Availability to work flexible hours, including weekends and holidays. Ability to manage inventory and ordering of food and supplies. Ability to speak Hindi & English fluently. Knowledge in using pet pooja software is preferred.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹26,000.00 per month

Benefits:

Food provided
Experience:

* Restaurant: 3 years (Required)