Job Description

Grade: 602 - Senior Events Management Associate Organization Description

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

• Lead meeting planner at location, coordinating high profile meetings and events within designated center.
• Work with internal partners in catering, audio visual and facilities to meet the clients' expectations
• Provide overall direction, coordination and ongoing evaluation of operations, delegate various meeting and events to team according to skill level
• Lead in the career development of a diverse pool of Conference Center Planners and/or Coordinators and mold them as future leaders.
• Work as "right hand" to the country lead, assisting with staffing coverage and day to day projects
• Interact with various levels of senior management and LOB representatives to deliver outstanding service and a first-class experience
• Ensuring financial success by keeping track of annual budgets, P&L statements, inventory, standard purchases and invoicing
• Develop strategic business cases to constantly refine processes and achieve operational excellence
• Spot check planning details for all conference meetings, providing feedback and direction
• Ensure implementation of job aids, ensuring standards are followed to maintain high level of customer service
• Ensure compliance with health and safety, licensing laws and other legal regulations as per company policies.
• Ensure maximum utilization of space and track is regularly to achieve yearly utilization goals
• Gather and analyze metrics monitoring business trends
• Execute pre-conference and post conference meetings with stakeholders, when applicable

Qualifications

• Seven plus years' banquet operations experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service
• Effectively manage guest experience and expectations through a high level of tact and diplomacy
• Highly organized with the ability to multi-task and apply judgment to priority
• Working knowledge of audio-visual systems
• Flexibility to deal with a fast-paced, diverse environment
• Proficiency with necessary technology- MS Office skills, knowledge of EMS booking system (a plus)
• Must be willing to work flexible shifts covering conference center hours and locations

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.