Job Description

Job description The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\'re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers shine brighter than others. If you\'re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. Department: Personal Banking, WPB In this role, you will: . Be part of cross functional teams (composed of analysts, designers, scrum teams) across different locations operating in a lean agile product development environment. . Be part of a team that always represents the customer. Using customer, colleague and data insights to identify and prioritise key problem statements to resolve . Develop an expert knowledge on our digital journeys, platforms and accessibility requirements in order to influence a variety of stakeholders and adjust strategic direction accordingly. . Drive and execute the delivery of our key strategic features and journeys along with continuously seeking improvement opportunities in both people and process. . Manage key stakeholder relationships, working collaboratively across business areas to identify, manage and deliver solutions. . Manage any risks and issues relevant to your activities and escalate accordingly, this includes managing the delivery of any regulation impacting the digital journeys. Requirements To be successful in this role, you should meet the following requirements: . Experience in a digital product owner or lead business analyst role with relevant experience . Experience in engaging, motivating and influencing a wide range of stakeholders to help deliver change . Experience in identifying and delivering change which improves business effectiveness in line with business priorities and positive customer outcomes . Be able to build an effective network across the bank, develop relationships based on mutual trust and encouraging others to do the same . Comfortable with using data to support decision making Candidate User Guide - https://hsbchrdirect.service-now.com/hrspid=kb_article&sys_id=6bd437061be61c10e9b1553a2d4bcb07 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by - HSBC Software Development India

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