Job Description

Digital Content Producer

Purpose

The Digital Content Producer\'s role is to deliver high quality production for all ELL institutional projects across all Portfolio segments. The producer oversees all project stakeholders and provides effective, profitable, and creative project management through the entire production process.

The role works with Production Managers and key stakeholders to achieve an efficient and cost-effective outsourcing model for content production.

They also provide support to junior Producers/Associate Producers and support their continued growth within the team.

The role is instrumental in adoption and implementation of consistent and standardised ways of working, procedures, and processes in support of overall Pearson content strategy.

Key Responsibilities

Contribute to ELL long-range goals, objectives, devise polices/governance & execution plans aligned to the strategic direction of ELL.

Support and deliver digital & print in tandem practices across all project teams while supporting the introduction of an agile process managed within flexible teams empowered to make decisions around delivering product on time, on budget and to customer requirements.

Coordinate the digital content production teams to deliver the production plan, drive continued improvement (quality, time, costs) for delivery of market-specific products or services.

Review business cases for new digital products and provide feedback with delivery plan.

Create statements of work consisting of user stories and technical acceptance criteria for development tasks.

Contribute to the outsourcing strategy, strategic partnership for print & digital production ensuring that skilled in-house specialists commission, brief and manage vendors effectively and that all vendors work to content standards.

Manage external vendors who create content, provide quality assurance services, learning management systems and the authoring tools.

Flag digital risks (quality, time, cost, brand/reputation, legal) and provide appropriate mitigation.

Contribute to operational and cost efficiencies in digital content production to maximise available investment.

Report on project health (quality, time, cost).

Ensure that all change management initiatives in digital content production are documented, utilise standardised ways of working, and are delivered in line with content management policies and practices.

Remain a key member of an inclusive & non-entitlement workplace culture that promotes openness, risk-taking and innovation, embraces new ways of working and standardised procedures, and that rewards and celebrates success.

Suggest workflow changes in digital content production to enhance product development and product delivery, through a programme of continuous improvement.

Manage content production toolkits and effective investments in production software.

Stay up to date with industry standards and trends in modern educational technology and provide relevant training to the project team.

Key Relationships

Digital Transformation and Production Director

Product Management Directors

Senior Content Development leads & teams

Learning Design leads

All Production; Design, Digital, Media, Producers

PMO - Program Management Office

Pearson Technology partners

Product Marketing / Customer Support

Pearson Procurement

External vendors/partners

Role-specific attributes:

Strong project management and organisational skills - innovative and analytical thinking, planning, and organising.

Strong Communication skills - Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

Strong team-working skills - Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance effectiveness.

Ability to build Relationships - Establish and maintain positive working relationships with others, both internally and externally, in a multicultural environment to achieve the goals of the organisation.

Behave Ethically: Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organisation.

Change management, and agile mindset. Ability to think out of the box.

Technical knowledge, including an understanding of market standards (css, html, json, xml, xAPI, SCORM, etc.), digital platforms (Authoring tools, Learning Management Systems, etc.), project management software (Jira, Smartsheets, etc.) and workflows.

Strong negotiating and interpersonal skills.

Profile:

University/College degree or qualification in Media Production, Design or related discipline.

Minimum 2 years of publishing, media, or other relevant management experience in a complex organisation.

Technical knowledge including authoring tools, market standards, digital platforms, and production workflows.

Experience managing groups in different countries/locations; ability to navigate a complex and highly matrixed organization effectively.

Possesses sound business acumen; remains pragmatic, calm under pressure.

Excellent written and verbal communication skills and interpersonal skills.

About our Pearson culture:

We ask what if: we spark curiosity to innovate new possibilities for everyone.

We earn trust: we build credibility by acting with integrity every day.

We deliver quality: we hold our customers and consumers in the highest regard, and our work to the highest standards.

We ask why: we challenge the status quo by challenging ourselves.

We make our mark: we execute with speed and agility to leave lasting impact on everyone we serve.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson\'s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: English Language Learning

Schedule: FULL_TIME

Req ID: 11445

Pearson