Job Description

About _VOIS:

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group\'s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About _VOIS India:

In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

What you\'ll do

Role: Senior RM Data Analyst Lead
Experience/Qualification: Masters degree : MBA or M. Tech or MCA with 18 years or more experience
Role purpose:

Data Analyst roles within Operations Performance Centre is a pivotal contributor specializing in the intersection of Financial / Commercial / Service KPI Governance / Resource Management domain knowledge and Technical expertise in the Data Analytics area .

This role is dedicated to facilitating data-driven business decision making and mitigating business risks through tight control mechanisms by leveraging in-depth understanding of Commercial/Financial operations in conjunction with the ability to mine Data for insights while working closely with senior stakeholders across the org.

The FinOps Data Analyst adeptly employs Techno functional or Solution Design skills across ETL ( Python or PowerQuery ) , Data Visualisation Tools like Power BI , Automation tools like Power Automate , Power Apps to work towards end to end solutions that help transform raw data across disparate sources into sophisticated analytical dashboards for self service and informed decision making in addition to mining data for suggesting Next Best Actions to stakeholders for course correction or risk mitigation.

Who you are

This is a key role that leverages FinOps Functional knowledge as well Technical tools expertise to
1. Automate Data Processing, Reports and Dashboards
2. Continuously Improve Business processes and Metrics through tight Control mechanisms enabled by Digital Transformations.
3. Provide best in class 360 degree Data Insights using MS Power BI suite of products for recommending Next Best Action

Key Responsibilities :

• Financial Planning ( 3 Budget & Recharges cycles ) + Resource Mgmt + Service KPIs Governance + Business Enabling Processes Support & Deliverables :
• Lead and contribute towards Vertical\'s planning process to come up with financial plans in line with growth and efficiency guidelines for 300M+ Recharge base for around 10K HC across 1500+ Cost Centres catering to 25+ senior stakeholders across TechVI IT VCI and Networks for India and Malaga centre
• Lead , Contribute and collaborate across GSL spocs assigned for the verticals to produce robust forecasts for commercial models that achieves the overall business objectives
• Budgeting & Recharging - approach & methodology - fine tune guidelines

o Collaborating with VOIS and GT Finance , BRM , GSL , HR to support end to end lifecycle of Budget and Recharge process.

• Resource mix and resource development - Strategy on resource mix optimization for TechV to maintain and improve the bottom line and ensure high quality delivery. BAU and Adhoc Resource management processes to keep a tight control on HC and Bands being recruited
• Decision Support to Business Head(s)
• Service KPI Governance

• Cost and HC Control
• Monitor and Control HC , Bands and Costs through FinX , HFM , Success Factor workflow processes
• Facilitate Opex and Capex cost related BAU as well as Ad-hoc processes
• Control of OpEx spends on TechV events , Training and team building etc. besides ensuring effectiveness.
• Drive and support the achievement of business plans and forecasts

• Business Cases
• Thorough understanding of business cases as well as support Internal Expenditure Approval process by engaging all relevant stakeholders in TechV
• Tracking and maintaining life cycle of 5000+ Business Cases plus 10K CRs through systems plus manually maintained legacy BCs .

• Management reporting and Analysis
• Support the OPC Lead for India and Malaga in the monthly Finance performance review across various critical and complex deliverables like Monthly Cost analysis report and Reviews across 17+ GSL / SL combinations , Monthly Financial Review data for HC walk , Attrition Trends , Capex , Travel , Market wise Recharge etc.
• Ensure timely delivery of insightful management information to the business head in order to support effective decision making
• Monitor variances against Budget/Forecasts and propose corrective actions with the support of the business unit and heads with a special emphasis on cost efficiency plans
• Ensure the monitoring of targets and efficiencies across BPT program , CPVU , KPI Management for Savings including the Thinkbox Review and Approval processes for an average 1200+ Ideas per year.
• Deliver various Formatted as well as Power BI reports as per the BAU frequencies or Ad-hoc requests from stakeholders

VOIS Equal Opportunity Employer Commitment

India:

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees\' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we\'ll be in touch!

Not a perfect fit?

Worried that you don\'t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What\'s in it for you

Together we can

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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