Job Description

Key Responsibilities
1. Quality Control & Assurance
Lead QC operations for all construction chemical products such as adhesives, sealants, waterproofing compounds, tile products, admixtures, grouts, etc.
Ensure strict adherence to quality standards (IS, ASTM, EN, ISO).
Develop and implement QC procedures, test methods, SOPs, and control plans.
Ensure raw material, in-process, and finished goods quality checks through approved testing protocols.
Manage product stability testing, batch release, and specification compliance.
2. Laboratory Management
Supervise central and plant laboratories and ensure proper calibration & maintenance of all instruments.
Implement advanced testing protocols and upgrade lab capabilities for new product categories.
Ensure accuracy and reliability of test results; ensure robust documentation and reporting.
3. Supplier & Raw Material Quality
Evaluate and approve new raw materials, vendors, and alternate sources.
Conduct supplier audits and enforce quality improvement programs.
Collaborate with procurement for vendor qualification and specification alignment.
4. Process Quality & Continuous Improvement
Drive root-cause analysis for quality issues (RCA, 5 Why, Fishbone, CAPA).
Implement process improvements using Lean, Six Sigma, and cost-optimization initiatives.
Monitor production processes and ensure standard parameter compliance.
5. New Product Development Support
Work closely with R&D for product formulation validation and scale-up.
Assist in pilot runs, performance testing, and commercialization of new products.
6. Customer Quality & Technical Support
Address customer complaints with detailed analysis and corrective measures.
Conduct site visits, technical training, and product performance evaluations.
Coordinate with Sales/Marketing to resolve quality concerns.
7. People Leadership
Lead and mentor QC teams across all manufacturing units.
Train chemists, technicians, and plant teams on quality standards & testing.
Build a high-performance culture within the quality department.
Key Skills & Competencies
Strong knowledge of construction chemicals (polymers, resins, admixtures, waterproofing, tile adhesives, epoxies).
Deep understanding of IS/ASTM/EN test methods & quality management systems.
Expertise in lab testing equipment & QC data management.
Strong analytical and problem-solving skills.
Excellent leadership, communication, and cross-functional collaboration abilities.
Knowledge of Lean/Six Sigma tools preferred.
Qualifications & Experience
M.Sc Chemistry / B.Tech - Chemical / Polymer / Materials Science.
12-18 years of experience in Quality Control/Assurance in Construction Chemicals or related industry.
Experience handling multi-plant QC operations is an advantage.
Six Sigma / ISO Auditor certification preferred.
KPIs / Performance Indicators
Batch rejection levels
Customer complaints & resolution time
Supplier quality improvements
Adherence to standards & audit results
Lab performance & reliability
Cost savings through QA/QC optimization

Skills Required