Job Description

Key Responsibilities

Strategic HR planning:

1. Collaborate with senior management to align HR strategy with business goals.

2. Develop and implement HR initiatives to support GSC objectives.

HR Compliance and Policies:

1. Ensure compliance with labor laws and company policies.

2. Advise management on HR-related legal and regulatory matters.

3. Maintain & enhance HR policies to support the demography of shared services.

Employee Relations:

1. Act as a point of contact for employee concerns and grievances.

2. Mediate conflicts and facilitate resolutions between employees and management.

3. Define proactive approach to understand risks & mitigate them (e.g., design & implement Early Warning System)

Training and Development:

1. Define effective learning & development plan in liaison with GSC leaders & L&D leader.

2. Maintain the plan with evolving requirements Identify training needs and create development plans for employees.

3. Coordinate training programs to enhance skills and competencies.

Talent management:

1. Define & implement framework to identify talent.

2. Define & drive development plan for identified talent.

3. Define effective learning & development plan in liaison with GSC leaders & L&D leader.

4. Maintain the plan with evolving requirements.

5. Enable effective performance appraisal process & enforce organization guidelines through discussions with people managers.

Employee Engagement:

1. Drive initiatives to enhance employee engagement and satisfaction.

2. Develop strategies for fostering a positive work culture.

- Development of an Organizational culture that emphasizes teamwork, collaboration, and Positive Superior and

Subordinate relationships.

- Be liaison between GSC team & various HR functions to ensure requisite support.

- Periodically review the system, structure and the people of the company and take corrective measures. Work out and implement career development and succession plans. Facilitate competency building and skills development.

- Ensure the compliance of DP World\'s health, safety and environmental Policies. Ensure that occupational health & safety work practices comply with statutory and corporate policies and procedures, and that management risk control programs are implemented.

Lead the change management:

1. Be the liaison between HR SSC, Core HR & SSC employee for any change of processes, policies, transformation.

2. Be able to sense opportunity for transformation & digitization, based on the observations & feedback from SSC employees & cascade to HR SSC

QUALIFICATIONS & COMPETENCIES

Qualifications 15 years of experience in a shared services organization.

- Strong stakeholder management and can-do attitude.

- Critical thinker and problem-solving skills

- MBA from a premier institute

Remark - The management has the right to change the accountabilities, duties and responsibilities, and any other content therein, as deemed fit and in accordance with work requirements.

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