Job Description

Mandatory Skills : IT Change Enablement/Change Management + ITIL 3 or 4 + Microsoft suite of tools + Devops
JD:

• Experience in IT Change Enablement/Change Management for large organizations
• ITIL 3 or 4 experience and proficient with Microsoft suite of tools
• A thorough understanding of risks involved in the System Delivery Lifecycle (SDLC) and change environments
• Knowledge of the Continuous Integration and Continuous Delivery concepts and toolsets such as ServiceNow, Gitlab
• Familiarity with Devops, agile methodologies and ways of working
• Strong analytical, reporting and data manipulation skills
• Attention to detail in all tasks, particularly in identifying gaps in operational processes areas
• Programming and/or automation skills (irrespective of toolset / technology)
• An excellent communicator, with strong interpersonal and stakeholder management skills
• Quick to produce accurate, concise information to tight deadlines, and to present that information professionally and in the right way to the required audience
• DevOps foundation certified is nice to have

Skills Required