Desktop Support Engineer L2 Support For Kolkata Location
Year Kolkata, West Bengal, India
Job Description
- Position: Desktop Support Engineer - L2 Support
- Experience: Minimum 2-3 years in desktop support roles
- Diagnose and resolve hardware and software issues promptly.
- Install, configure, and maintain desktop operating systems and applications.
- Manage user accounts, permissions, and access.
- Collaborate with L1 & L2 support for issue escalation and resolution.
- Perform hardware upgrades and replacements when necessary.
- Ensure data backup and recovery procedures are in place and functional.
- Document support procedures and maintain knowledge base.
- Assist in IT asset management and inventory tracking.
- Deliver exceptional customer service, both onsite and remotely.
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Job Detail
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Job IdJD3183617
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear