Desktop Support Engineer L2
Year Noida, Uttar Pradesh, India
Job Description
Roles and Responsibilities
Greetings from KVC CONSULTANTS LTD.
We are looking for people with min 3 years of Technical Support experience for ITES Company based out of Noida.
:
Provide L2 Level Customer Support- Provide exceptional support while communicating and assisting customers. Ensure that high-quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets Analyze customer-reported information to identify problems and concerns.
- Perform problem research and testing when necessary.
- Deliver high-quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Perform other duties and responsibilities as necessary.
Eligibility:
3 plus years of experience in Technical Support- Good communication skills
Educational Qualification:
Only Tech Graduates : (Btech\'s, B.E\'s, B.Sc Cs)
Compensation: 4,00,000 - 6,00,000 (Hike on last drawn)
Shift:247
Work Days:5 days working with 2 days rotational offs
Job Location: Noida
To get your telephonic interview scheduled kindly call +91-XXXXXXXXXX our expert H.R.\'s or WhatsApp "L2 Support Noida" on the given numbers
#NO PLACEMENT CAHRGES#
Regards,
HR team
KVC CONSULTANTS LTD
PF // ESIC Benefits & CABS
Role: Network (Support) Engineer
Salary: 4-6 Lacs P.A.
Industry: BPO / Call Centre
Department: Engineering - Hardware & Networks
Role Category: IT Network
Employment Type: Full Time, Permanent
Key Skills
Desktop Support
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Job Detail
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Job IdJD3063039
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear