Job Description

As discussed, we are looking to hire 4 Desktop Support Engineers for the
roles of Associate System Engineer (Level 3) or System Engineer Grade 1
(Level 4).
Please find the detailed below for your reference.
Kindly review and share it with the HR team to initiate the hiring
process.
Job Summary:
We are seeking Desktop Support Engineers to provide technical
assistance, troubleshooting, and end-user support. The role involves
managing hardware, software, and network-related issues for desktops,
laptops, and associated systems. The ideal candidate should possess
strong problem-solving abilities, excellent communication skills, and
experience supporting enterprise IT infrastructure--particularly in
endpoint management.
Key Responsibilities:

• Perform advanced Linux system administration, including user and

permission management, shell scripting, package management, and log
analysis.

• Manage user accounts, access controls, and permissions in Active

Directory and other enterprise IT systems.

• Implement and manage Group Policies and Role-Based Access Control

(RBAC) for secure and efficient user access.

• Conduct system hardening and ensure compliance with Security

Technical Implementation Guides (STIGs) and other security benchmarks.

• Troubleshoot issues related to application installations, system

configurations, hardening, and OS-level restrictions.

• Handle configuration management, vulnerability patching, and timely

deployment of system updates.

• Diagnose and resolve network issues, including wired/wireless

connectivity, IP/DNS conflicts, DHCP errors, VPN access, and
firewall/proxy-related restrictions.
Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or

a related field.

• 2 - 4 years of experience in desktop or IT support roles.

• Proficiency in Linux/Unix and Windows administration.

• Hands-on experience with troubleshooting hardware/software issues

and network connectivity.

• Good understanding of Active Directory, Group Policy, RBAC, and IT

security practices.

• Familiarity with automation tools and configuration management

processes.
Travel:
Anywhere in India