Desktop Support Analyst
Job Description
.Handling tickets which are required onsite support
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Incident management, change management and problem management
Working knowledge and support of SAP, Microsoft, software & hardware and Networking .
Knowledge of Networks, Working knowledge Ubuntu Operation System & Gsuite.
Knowledge of AD, DNS, DHCP, Cloud backup.
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Job Detail
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Job IdJD3008235
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear