Job Description

: Training Content Creation Participate in sales meetings along with Vertical Head training to understand training needs of various stake holders ( Employees / IMD\'s ) & create outline for the specific training program. Create training modules for different training platforms ( digital / ILT / VILT) create flashcards , infographs , one pagers , presentations etc. to be hosted on EezeTab application / Insta Learn application. Periodically revisit existing training content & update the changes in training content introduced due to regulatory changes, product design changes. Create sales marketing collaterals / tools ( one pagers , need analysis sheet , customer information sheet etc.). Custodian on VO channel SOP consisting of all functional & operational process , monitoring mechanisms. Ensuring the channel SOP is updated at all times. Create marketing / promotional SMS\'s / messages for sales employees / IMD\'s , to unable sales team to increase customer reach & sales. Sales Communication & Channel Presentation Create content for internal circulation of newly introduced product / processes / initiatives. Create channel write-up for quarterly employee newsletter. Involve with vertical heads in creating presentations for NHOD for LRP / AOP presentations for stakeholder meetings. Design mailer communications for employees / IMD\'s for new notifications w.r.t product changes / new product introduction and process changes. Create presentations for function specific contests / conventions. Provide content to in-house digital marketing team to create creative for various occasion based themes. Vendor Management Follow through with training vendor partners during developing function specific training programs appraising them with existing content & converting it into adaption to new training platform. Co-ordinate with training vendor partners in batching trainers for upcoming training programs to ensure 100% utilization of vendor trainers bandwidth. Co-ordinate with vendor partners to process invoice as per agreed contract terms & within timelines. Co-ordinate with vendor partners in developing creative ( videos / multilingual content / SCROM package). Publishing Dashboards , MIS Publish weekly agent training dashboards for the consumption of zonal heads, NHOD. Publish dashboards w.r.t to content consumptions by various stakeholders ( IMD\'s / employees ) Coordinate with vendor partner in collecting vendor trainers training programs conducted over period & publish dashboards w.r.t vendor trainer bandwidth consumption, programs delivered at various locations. Audit & compliance Keep track / records of trainers training programs to ensure process adherence & provide the details to internal auditors during functional audit. Keep records of every training programs delivered by internal & vendor trainers & audit whether trainers are following training checks like participant attendance records, post training reports , feedback forms etc. Desirable Skills : Minimum 3+ years of experience of training content development for sales team .Understanding of sales channels and distribution models is a must. Education/Qualification:Minimum: Graduation ( Desired - Qualification / experience in content development ) Years Of Exp :6 to 10 Years

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