Job Description

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About Max Life Insurance:

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.

For more information, please visit the Company\'s website at

We Stand for:

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \xe2\x80\x9cwin-win\xe2\x80\x9d partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.

"Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity."



Position

Deputy Manager

Incumbent

Department

Internal Audit

Function

Internal Audit

Reporting to

Chief Manager - Internal Audit

Band

4

Location

Gurgaon

Team size (D/I)

Job Summary

• Be experienced in tools and systems on SQL Complex Queries, including Oracle, MS Sql Server and TSQL, ACL, MS Excel

using complex formula, Python, VBA Coding and BI Tools

• Understand business requirements to set functional and build data model.

• Identify, analyse, and interpret trends or patterns in complex data sets.

• Develop operational reports and dashboards

• Build automated reports and dashboards with the help of Power BI and other reporting tools

• Be able to quickly shape data into reporting and analytics solutions

• Work with management to prioritize business and information needs.

• Deliver on time with high quality.

• Trouble Shooting and debugging skills for faster data defect fixing.

• Have knowledge of database fundamentals such as multidimensional database design, relational database design, and more

Key Responsibilities

Internal Audit Plan

• Develop the automated tools and queries based on annual audit plan and conduct Adhoc reviews based on request from Management / Audit Committee members in a timely manner
• Perform data analysis to identify and interpret the trends and patterns in
• Collaborate with the teams / stakeholder for better understanding of the business
• Create and maintain user friendly documentation of developed queries/automated tool / tests.
• Maintenance the Dashboard data and publish to dashboard data to management

Revenue assurance model and automation in audits

• Preparation of a comprehensive product and revenue assurance model and ensure quality of reviews, effective reporting of observations and its timely completion and implementation.
• Prepare plan for concurrent audit of different types of payouts, functionalities through automation.
• Drive automation in selected areas of audit which are of recurring nature and increasing the level of accuracy while reducing the processing timelines.
• Active participation and contribute towards assurance reviews as per the requirement of Senior Management and Audit Committee.

Stakeholder Management

• Provide timely and periodical update to Senior Leadership Team

Measures of Success

• Report exceptions noted during analysis performed on complex data set and provide exception report in a timely manner.
• Identify RCA for exceptions noted and highlighted to the management
• Ensure quality of output and results of other external audits is in consistent with the automated queries with minimum material differences
• Perform automated query for areas identified under Project CARE and Fraudnet analytics

Key Relationships (Internal /External)

• Senior Management (Functional leaders / SLTs) including CRO / CCO
• Cross functional teams
• Process Owners
• Team members including specialized staff (3-4 team members)

Key competencies/skills required

• Collaboration and Stakeholder Management
• Strategic and Analytical mindset
• Problem solving ability
• Willing to take multiple priorities (multi-tasking)
• Growth Mindset
• Domain knowledge of Insurance Industry
• Negotiation skill

Desired qualification and experience

• B. Tech/BCA/ MCA having more than 4-6 years of rich experience working
• Insurance/Financial Industry experience
• Ability to effectively communicate with external stakeholders and senior management
• Technically proficient in handle database sql queries
• Experience of participating in cross functional projects and contributing for overall success of project.

Max Life Insurance