Job Description

a About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company\'s website a t We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \'win-win\' partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. Key competencies/skills required . Strategic Planning & Result Orientation . People Management . Customer Centricity . Problem Solving & Decision Making . Impact with Influence . Role Modelling Core Values . Strong Business Acumen Measures of Success . Feedback from stakeholders/ internal customers . Effectiveness of HR strategy Effective and timely deployment of HR processes and measures . Recruitment Turnaround time, Quality of Hire in key roles, Feedback on new hire performance . Effectiveness of Talent Strategy Regretted Attrition, Attrition of identified talent . Number of Training Interventions vs. plan KEY RESPONSIBILITIES HR Strategy for the Affluent vertical . Conceptualize and deploy HR strategy for the Patch to support patch Business Plans . Develop and deploy an effective Manpower Plan . Ensure quality of hire . Ensure key Talent Retention . Conceptualize and deploy Employee Engagement Initiatives. . Be the thought leader and HRBP to client leaders on strategic as well as operational people matters Business Partnering with field Business Leaders . Participate at the channel level strategy forums for integration of business & support . Lead the change management agenda . Positively influence the business lead to ensure that he is aligned to the people agenda and also ensure people strategy dovetails with the business strategy . Coaching and Performance Enablement Talent Management and Development for the channel . Operationalize OTR(Organization Talent Review) for the channel. . Create and execute the succession plan for key roles . Engage and develop Best bets . Effective execution of MDR (Management Development Review) framework . Enable training and development of all employees (TNA, delivery and feedback) . Promote internal mobility . Promote gender diversity Build Organization Culture and Reinforce Values . Institutionalize Organizational Values in employees and processes . Embed effective implementation of Rewards framework, including customer centricity . Leverage Employee Engagement (IBM Kenexa) outcomes to build organization culture . Ensure unbiased and complete investigation procedures, and compliance with the policy and process, and closure of issues reported Performance & Compensation Management . Oversee implementation of annual performance appraisal process in order to ensure timely completion of performance management cycle. . Drive moderation of ratings for the assigned patch and assist the business heads in making promotion decisions

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