Job Description

About _VOIS: _VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group\'s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About _VOIS India: In 2009, _VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. What you\'ll do Role purpose A core element of Vodafone\'s HR strategy is to deliver world class processes through its global HR systems. The HRIT Product Manager- Employee Listening in the HR space will play a primary role in Vodafone transformation towards a tech communications company. The candidate provides strong Technical and functional knowledge in the area, contributes design and supports implementation of the deliverables and application architecture (e.g. for a particular platform/business capability/user journey) according to the overall target vision leveraging on Medallia Survey Software. The HRIT Product Product Manager- Employee Listening: . focuses upon conducting functional and technical analysis enabling the translation of the technical vision into a holistic solution design of future capabilities and features, including external dependencies, cross-domain integrations, and technical enablers/stories. . will play a key role in coordinating and influencing colleagues in shaping the HR Systems evolution and creation of new opportunities, including assessing/initiating/solutions/driving initiatives related to innovative aspects in the employee listening space . will have a holistic approach and will consider several aspects of the potential solution: business and technical requirements, enterprise architecture & integrations, IT technical delivery, data migration complexities, process transformation & change, services enablement Who you are o Works closely with IT Platform Manager in supporting delivery of employee listening roadmap in partnership with business Product Owner, o Works on identifying improvement areas, evaluates new solutions or supports continuous product life-cycle management and suggests improvement initiatives, From a product management perspective, where the solution design is delivered by an SI, she/he needs to ensure that solutions proposed by Sis are it\'s sustainable, scalable, optimized, and integrated with all other products in EVO, HR, and non-HR products, o Ensures the product is in compliance with the IT governance and control processes, e.g. TDA, Security policies etc., o Supports in evaluating and prioritisation of roadmap items, translating them into designs principles, changes and non-functional requirements, o Acts as the Business Super User of the employee listening platform for end users (global and local) (e.g. employees, managers HRBP, etc.) to address their queries by providing guidance to enhance their user experience, o Acts as the Technical Super User and works towards service improvement by identifying recurring issues, raises a ticket to DevOps team, plays a bridge role between Business and IT, o Works closely and in coordination with wider Employee Listening technical team in achieving deliverables and supports troubleshooting where necessary, o Ensures relevant solution design, scope tracker etc. technical documentation are kept up to date. VOIS Equal Opportunity Employer Commitment India: _VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees\' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion , Top 10 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we\'ll be in touch! Not a perfect fit Worried that you don\'t meet all the desired criteria exactly At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What\'s in it for you Together we can

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