Job Description

MANDATORY

Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, with a must team handling experience and fluent communication skills.

Candidate must have handled at least 1300 employee headcount.

Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).

Need candidates from International BPO, KPO, or BPM industry only.

Candidate must have strong expertise in Excel (Pivot, VLOOKUP, formulas, MIS reporting etc.)

Candidate must be comfortable working in evening/UK shifts (5:30 PM - 3:00 AM) and with Rotational Shifts.

The candidate should have core HRBP experience, including grievance handling, employee retention, performance management (PMS), stakeholder management, and employee engagement. They should also have supported all key HR functions and managed end-to-end (360) HR operations.

Age limit- 40

Key Responsibilities:

Plan, execute, and implement

internal communication and employee engagement programs

aligned with company objectives. Support stakeholders including

Recruitment, HR Operations, Payroll, Compliance and Management teams

with communication and design requirements. Design, implement, and conduct

service line orientations

for new joiners. Handle employee communication through

Focus Group sessions, Meet the Leader sessions

, and drive timely execution of action plans. Facilitate

Fun Committees

and periodic engagement activities. Conceptualize and execute the

employee engagement strategy

through surveys, events, and recognition programs. Ensure all communications are

brand compliant

and meet organizational standards. Drive engagement on

internal social media platforms

to increase visibility of initiatives. Administer

counseling, performance improvement plans, and disciplinary actions

in collaboration with the Compliance team. Prepare and present various

business reports

as required.

Requirements:

Proven experience as an

HRBP

, preferably in large-scale, fast-paced environments. Awareness of key HR metrics like

attrition, shrinkage, WFM

, etc. Strong experience in

event management

, including planning and executing large-scale events. Ability to use

technology and digital media

to enhance communication effectiveness. Proficiency in

Microsoft Office tools

(Publisher, Word, Excel, PowerPoint, SharePoint, Live Meeting). High energy, drive, enthusiasm, initiative, and commitment. Excellent communication, influencing, and interpersonal skills with an approachable style. Strong judgment, patience, and tact in challenging situations.

Willingness to work night shifts

.
Job Types: Full-time, Permanent

Pay: ?1,719,713.32 per year

Work Location: In person