Job Description

Role Objective
The Deputy Head xe2x80x93 Home Loans will play a key leadership role in driving loan disbursement volumes, enhancing customer experience, and accelerating home loan penetration across key geographies and
real estate projects. This position is critical to achieving revenue and conversion targets, working closely with real estate sales teams and financial institutions. The ideal candidate will possess deep expertise in home loan operations, strategic partner management, and scaling high-performance teams across a multi-location setup.
Key Responsibilities
Strategic Sales Leadership

• Support the Head of Home Loans in implementing sales strategies aligned with overall

project sales targets

• Achieve loan sanction and disbursement goals across assigned territories
• Explore and execute opportunities to grow home loan penetration across the portfolio
• Ensure monthly and quarterly sales targets are consistently met or exceeded
• Ensure timely and efficient loan sales closures in coordination with project sales teams

Team Management

• Lead and mentor a team of loan sales professionals and relationship managers
• Monitor team performance, drive continuous training and development
• Ensure team goals are aligned with organizational objectives and timelines

Partner & Stakeholder Management

• Establish and nurture strong relationships with banks, NBFCs, and HFCs
• Negotiate favourable terms and exclusive offerings to benefit customers
• Coordinate closely with internal sales and CRM teams to streamline financing support

Customer Experience & Loan Conversions

• Deliver exceptional customer service through loan advisory and personalized assistance
• Improve loan-linked closures by supporting on-ground sales teams
• Handle escalations and resolve complex loan documentation and approval issues

Compliance & Reporting

• Ensure full adherence to lender and legal compliance standards
• Regularly review and analyze loan-related MIS (pipeline, disbursements, conversion metrics)
• Share strategic insights and performance updates with leadership

Required Skills & Competencies

• Strong expertise in home loan and mortgage financing
• Established relationships across the lending ecosystem
• Strategic mindset with operational agility
• Strong leadership, negotiation, and stakeholder management skills
• Proficiency in CRM tools, loan origination systems (LOS), and sales analytics

Qualifications

• Graduate/Postgraduate in a relevant field
• 8xe2x80x9312+ years of experience in home loans, mortgage sales, or real estate finance
• Prior experience in managing large sales teams across multiple cities is preferred

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