Job Description

Job Title: Delivery Lead
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We\xe2\x80\x99re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\xe2\x80\x99 and clients\xe2\x80\x99 needs. Whether you have family commitments or you\xe2\x80\x99re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We\xe2\x80\x99re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

This role is a Program Manager for Technology and accountable to \xe2\x80\x93

• Support strategy definition and deliver technology change across OpRisk & CCO tech portfolios from business, technology, cost, time & quality perspective
• Maintain technology systems for OpRisk & CCO business
• Support/define and implement short & long term tech architecture roadmap
• Strategize & deliver technology transformation through TCO/Productivity/Efficiency initiatives aligned with Group Functions CIO vision

What will you be doing?

The suitable candidate will be using their sound project management, analysis, stakeholder management and leadership skills and experience to ensure the team executes the strategy defined by the Global Head. The candidate will also engage with counterparts in Europe, Asia and the US to ensure that a consistent approach and methodology is followed globally. The person taking up this role will work towards:

Vision and Strategy

• Work with management to help define and implement aspects of the strategy and vision for the group
• Translate gaps between current state of tech landscape and strategy into a project plan/roadmap
• Champion the vision and strategy with team and support decision making with the team
• Possess a high degree of commercial acumen
• Review the portfolio for consolidation/optimization opportunities that enable business/technology efficiencies and translate them into roadmap

Delivery

• Execute Global OpRisk & CCO Technology Strategy- Product, Budgeting & Resourcing, Delivery roadmap & People management and Location strategy
• Manages project teams engaged throughout the full delivery lifecycle, supporting the business strategy from business case through to initiation, requirement analysis, design, build, testing, implementation and closure
• Facilitate business change decision-making processes and the planning and implementation of change
• Define, negotiate & deliver technology book of work for OpRisk & CCO business
• Control the scope of projects, ensuring that rigorous change control is exercised
• Ensures that sufficient level of detail project and quality plans are prepared and maintained for complex projects, providing regular and accurate reports on progress against plan to stakeholders as appropriate
• Ensure project dependencies and assumptions are factored into the planning process
• Responsible for the successful delivery of projects to plan, budget and agreed quality and governance standards
• Ensure sufficient level of flexibility and tolerance provided to tackle complex nature of projects
• Support the infrastructure changes needed to support customer requirements and maintain capabilities in line with Global plans
• Support service, change and incident management activities with Run the Bank teams
• Exhibit solid root cause analysis mindset to review ongoing issues and come with adequate corrective and preventive actions and communicate to stakeholders
• Track and report against project/program activities to ensure progress
• Champion and improve the project management process and success factors
• Oversee Training/communication activities as required to ensure it is fit for purpose for level of business change
• Typically manage three plus complex projects simultaneously at scale
• Support year-end budget discussions and planning as well as monthly budget review cycles including forecasting

What we\xe2\x80\x99re looking for:

• 15+ years of experience with proven track record of programme management with extensive and demonstrable expertise in supporting medium to large complex business and technical programmes of strategic significance, end to end from strategy to execution, with internal and external stakeholder management including senior leaders and change management for business users
• Technical experience in Java, RDBMS and BI \xe2\x80\x93 visualization and reporting platforms - nice to have AWS architecture knowledge and hands-on experience on any cloud offering solutions
• Impeccable analytical, problem-solving and communication skills, including experience presenting to senior level leadership
• Solid people management and leadership skills - Prior team handling experience in technology; solid and tenured team manager - with evidence of managing teams across a range of disciplines and locations
• Proven ability to multi-task, manage multiple projects and stakeholders simultaneously, with attention to detail and quality of work in a high paced environment and being able to co-ordinate, manage competing priorities against stringent and demanding timelines
• Ability to manage upwards and downwards, can negotiate and solicit engagement at all levels of the organisation, and have solid experience of working with senior stakeholders (typically D, MD level)
• Ability to have a solid impact and to influence key outcomes, budget management, cost and benefit management / realisation and resource allocation
• Ability to take ownership of issues, drill through the root causes, execute short and long term actions for permanent resolutions
• Fully up to date with developments in individual area of expertise and will be expected to keep abreast of emerging technologies and potential for application within the Bank

Skills that will help you in the role:

• Ability to quickly learn new business domains and processes
• Experience on vended solutions with in-house integrations
• Demonstrable security awareness, and understanding of security in the broad business context
• Knowledge of MS Office, MS Project and Project Planning & Control tools
• Project management - Foundation level accreditation PMP/PMI/Agile
• Experience in Finance line function or GRC frameworks preferred but not essential

Where will you be working?

Chennai

Be More at Barclays
At Barclays, each day is about being more \xe2\x80\x93 as a professional, and as a person. \xe2\x80\x98Be More @ Barclays\xe2\x80\x99 represents our core promise to all current and future employees. It\xe2\x80\x99s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone\'s contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

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