Job Description

Dealer Account Manager - Chandigarh

Description

Prospects and develops new opportunities to grow the business. Independently develops/executes account plans to build customer relationships and achieve sales goals within the assigned sales territory, market segment or channel partners.

Develops opportunities to increase sales by identifying, researching and contacting prospective customers. Develops and executes account plans for top prospects and conducts agreed upon face to face sales calls.

Develops new customer relationships and strengthens current customer relationships that enable identification of a customer\xe2\x80\x99s needs, business model and buying process.

Uses understanding of customer needs and priorities to identify and offer Cummins solutions.

Gains agreement on the differential advantage of Cummins solutions by helping the customer understand and evaluate existing data and information and the value proposition.

Brings current and emerging needs of the customer and market to their manager/director.

Conducts negotiations according to company guidelines, including payment terms. Assists with collection of accounts receivables when needed.

Drives sales, achieving sales targets and ensuring customer satisfaction. Maintains and strengthens customer relationships to generate future sales and repeat business. Responds to customer concerns in a timely fashion.

Consistently uses the Cummins Sales Process as well as Cummins tools, processes, and initiatives that support sales, customer satisfaction, and customer value, e.g., Customer Relationship Management and special projects.

Reports activity via the Customer Relationship Management tool per management direction. Produces sales forecasts as directed.

Provides leadership and mentoring to less experienced account executives.

Qualifications

Skills

Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.

Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.

Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information

Developing Account Strategy - Determines current status of account in terms of relationship, financial, product competitiveness, barriers, quality, and service and defining desired future state by balancing customer requirements and business capabilities in order to define achievable targets aligned with the business strategy.

Integrates Customer Perspective - Incorporates an understanding of the customers\' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.

Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.

Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.

Articulating Value Proposition - Interprets internal and external customer needs based on relevant application; explains and demonstrates products, solutions, and services to distinguish strengths and weaknesses to meet customer\'s specific needs to differentiate against competition.

Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets.

Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.

Business insight - Applying knowledge of business and the marketplace to advance the organization\xe2\x80\x99s goals.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Negotiations Excellence - Utilizes tools and methods in negotiations to achieve Cummins stakeholder objectives and achieve a mutually agreed upon all contract terms between all parties.

Education, Licenses, Certifications

Required: College, university, or equivalent degree in Marketing, Sales or a related subject, or acceptable sales related work experience, or an acceptable combination of education and experience.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Intermediate level of relevant work experience required.

Skill sets:Good Communication, data analysis and presentation

Responsibility:

Supportingassigned 4S Channel dealerships to achieve their AOP targets for parts,batteries, whole goods and New (BD) Products. Responsible for overall Sales andSales related activities for dealers; Make assessment of the available potentialand design AOP for the assigned dealer territory; Assess and assign improvement actions fordriving sales; Responsible for implementing the sales initiatives in the territoryand ensure participation and growth from all dealer branches; Provide insightsfor critical reviews; Identify the gaps and provide solution to the team oninitiatives; Driving the standard sales process in dealership/s and act as asingle point contact for all dealer issues and support areas; Data analysis andpresentations on Dealers secondary sales vis a vis primary; Data analysis of Secondary sales and provideinputs on improvement actions; Support segments for critical reviews and presentations;Building CRM with key and potential customers within assigned territory; Helpingdealerships to identify new sales opportunities to grow their business; Leverage C-DOSand OBIEE BI to support dealer\xe2\x80\x99s on inventory management and other importantKPIs; Driving innovation and business process to improve the reach; Managingdealer receivables.

Job SALES

Primary Location India-Chandigarh-Chandigarh-India, Chandigarh, DBU Area Office

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Dec 8, 2023, 2:43:29 AM

Unposting Date Dec 13, 2023, 1:29:00 PM

Organization Distribution Business

Role Category Hybrid - Potential for Partial Remote

Relocation Package Eligible

Req ID: 2300082Z

Cummins