Job Description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual\xe2\x80\x99s passions, growth, wellbeing and belonging. We\xe2\x80\x99re a technology company that leads with our humanity\xe2\x80\x94driving our business priorities alongside meaningful social, community, and societal impact.

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Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important. We offer competitive salaries and incentive programs, RSU\xe2\x80\x99s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable. We offer unlimited paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Reporting to Director, Enterprise Analytics as Leader, Enterprise Data Management, developing reports and dashboards in various tools to help business in drawing insights from data. You must have exposure to a breadth of technology understanding across data modelling techniques, operational reporting, analytics, and data engineering systems. You will work closely with data analyst, data engineering and UX to deliver products that offers data insights via high quality visuals.

Responsibilities:

• Perform exploratory data analysis and data pre-processing to arrive at patterns and trends.
• Partner with data analyst, data engineer and / or business teams such as Finance, Supply Chain, Purchasing, Software, Services, Sales etc. to understand business requirements.
• Owns design, data models, development, and support to data visualization dashboard pulling data from data warehouse (Snowflake / Oracle data warehouse) or other sources.
• Share options for high quality visuals for the requirements of new / enhancement of operational reports / dashboards.
• Educates and trains users in Google Looker, Power BI, ThoughtSpot and TCRM to grow self-serve capabilities.
• Maintain peer relationships across IT including data engineering and enterprise integration team to support effective implementations.
• Support the data needs from a range of stakeholders in a matrixed organizational environment.
• Ability to lead proof of concepts of new tools.

Key Skills:

• 5 years + of experience with implementing visualization / reporting tools such as Googke Looker, Power BI, OBIEE, Tableau and ThoughtSpot.
• Strong expertise with writing SQL and good understanding of data warehouse concepts is a must.
• Demonstrated knowledge of analyzing data, understanding data granularity, data modelling techniques is a must.
• Expert in visualization techniques and be able to present multiple options to business users.
• At least two years of relevant experience; any additional customer-facing experience is a plus.
• Comfortable with juggling facts, figures, and multiple projects.
• Strong team player with a sense of ownership for deliverables.
• Demonstrated customer focus - evaluates decisions through the eyes of the customer.
• Communicates in a clear and succinct manner and effectively evaluates information/data to make decisions.
• Prior experience with TCRM, Alteryx, and Oracle ERP is a big plus.
• Agile mindset and good understanding of MVP / iterative development is desired.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena