Job Description

About us: Analytics Information management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world. What do we offer: Data Management team manages the implementation of best in class data quality measurement programs across globe in retail consumer bank. The critical areas we support:

• Regulatory Support: Execution of business data quality measurements as per regulatory programs like CCAR, AML etc
• Metrics Design: Identification of critical data elements in different systems, data quality rules design, Testing and validation of rules
• DQ Score cards: Publishing monthly/quarterly score cards at country level and preparing executive summary reports for senior management
• Issue Management: Identifying defects and investigating root causes for different issues. Following up with stakeholders for resolution as per SLA
• Audit Support: Identifying cases on control gaps, policy breaches and providing data evidence for audit completion
• Data Ownership: Identifying trusted data sources, data owners and consumers across process and products
• Metadata Management: Standardize in providing organizational understanding of business terms and usage, Collect & Integrate metadata from diverse sources and provide standard way to access metadata by maintaining data dictionaries, data catalogs etc.
• DCRM (Data Concerns and Remediation Management): Identifying defects and investigating root causes for different issues. Following up with stakeholders for resolution as per SLA

Expertise Required: Products Exposure - Mortgage:

• Well versed with data life cycle in mortgage product
• Exposure in mortgage origination, maintenance, and closure process
• Hand on experience in measuring Finance, Risk and Collections functions related KPI’s
• Good understanding of key data elements required for mortgage operations and data modelling
• Experience in identifying data gaps, data analysis including pre post analysis, Validation and predicting defects, root cause analysis and suggesting the remediation solutions
• Exposure in data mapping, lineage, definitions for critical data elements across systems/applications
• Hands on experience in extracting relevant mortgage loans data based on regulations and provided insights, trends.

Analytical / Project management Skills

• Leading the projects in individual contributor role and suggest the ideas for process excellence and productivity
• Liaison with Business, Operations and Technology stakeholders to identify critical data elements, define data quality rules, and implement data quality measurement and monitoring
• Implement data quality issue management and resolution processes to ensure data quality issues are identified, prioritized and remediated effectively
• Help team members in understanding requirements for all DQ profiling/ ad-hoc requests and provide required support to build logic for the same.
• Provide all the support to Data Stewards including Partner / stakeholder management, expectations settings with partners, and act as Data and functional SME.
• Develop and maintain project management trackers and provide regular updates to managers, senior leadership team and stakeholders.
• Design, Implement and enforce strong processes and framework to efficiently manage end to end Data Quality engagement. Also, support and help team in process re-engineering, optimization and automation.
• Leading the projects in individual contributor role and suggest the ideas for process excellence and productivity
• Ensuring required controls, checks, governance, process documentation is always upto date and maintained regularly.
• Understand concerns, challenges and roadblocks team is facing and provide them all the required support to overcome the same.
• Proficient in formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data
• Generate actionable Business Insights

Tools and Platforms

• Proficient in SAS, SQL, Teradata
• Proficient in MS Excel, PowerPoint

Nice to Have Skills:

• Exposure to BI tools and technologies – example: Tableau or SAS BI etc.
• Process re-engineering / optimization skills

Soft Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the senior management or partners in a structured and simpler form
• Should have excellent communication and inter-personal skills
• Good process/project management skills
• Mentoring junior members in the team
• Ability to work well across multiple functional areas
• Ability to thrive in a dynamic and fast-paced environment
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
• Proactive approach in solving problems and eye for details
• A strong team player

Educational and Experience:

• MBA / Masters Degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications
• (Preferred) Post Graduate in – Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields
• 10 years of hands on experience in people management, delivering data quality, MIS, data management with at least 2-3 years’ experience in Banking Industry, focused on Mortgage loans

- Job Family Group: Decision Management - Job Family: Specialized Analytics (Data Science/Computational Statistics) - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting