Job Description

Job Category: Data Management
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Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
As a Team Leader within the Wholesale KYC Operations Data & Reporting Team, you will collaborate with the LOB, Consumers, and Technology to deliver reporting needs for WKO consumers across Production Operational, Controls, Executive, and Regulatory commitments. You will document processes and procedures to lead and deliver ongoing reporting, ensuring privacy and accuracy through a strong control framework. You will define company-wide metrics, select and implement analytics solutions, and build systems to transform raw data into actionable business insights. Your role will involve monitoring project progress, providing regular status updates, and developing presentations and materials.
Job responsibilities:

• Collaborate with the LOB, Consumers, and Technology to deliver reporting needs for WKO consumers across Production Operational, Controls, Executive and Regulatory commitments.
• Document processes and procedures to leading and delivering ongoing reporting including leveraging a strong control framework to ensure privacy & accuracy of reporting
• Define company-wide metrics and relevant data sources; Select, configure & implement analytics solutions
• Extract reports from multiple sources (e.g. operations, IT, customer feedback)
• Build systems to transform raw data into actionable business insights and KYC committed relations
• Monitor progress against project plans until completion and delivery. Provide regular status updates to management; develop presentations and materials
• Structuring and scoping complex problems, applying a range of analytical tools, gaining and synthesizing insights and developing solutions; Gathering, modeling, analyzing data to test hypothesis and size opportunities;
• Building technology solutions to aggregate data and develop metrics; Applying institutional knowledge from the KYC Operations and Reference Data industry; and Harness a consistent approach to optimize the data & reporting landscape to right-size the footprint

Required qualifications, capabilities, and skills:

• A bachelor's degree is required; qualified Computer Science, Statistics, Data Management or a related field
• 2+ years' experience with an experience in Python, SQL, Data & Reporting Operations, data Management, Analytics and Business Analysis experience is key.
• Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions with consideration to inherent risks
• Experience on data visualization / analytics tools - Tableau, Qlikview, Alteryx, Qliksense.
• Ability to communicate effectively at many levels of the organization including synthesizing key messages for senior management
• Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities

Preferred qualifications, capabilities, and skills :

• A bachelor's degree is required; qualified Computer Science, Statistics, Data Management or a related field is a preference.
• 2+ years' experience with an experience in Python, SQL, Data & Reporting Operations, data Management, Analytics and Business Analysis experience is key. Focus in Data Analytics / Data Analytics space highly preferred.
• Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions with consideration to inherent risks
• Experience on data visualization / analytics tools - Tableau, Qlikview, Alteryx, Qliksense.
• Ability to communicate effectively at many levels of the organization including synthesizing key messages for senior management
• Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Skills Required