Manage team of executives handling policy servicing related requests \xe2\x80\xa2Handle customer queries and requests and complaints received via the call center/ email/ letter/ calls/ branches. \xe2\x80\xa2Interdepartmental follow up and coordination for Customer Request handling \xe2\x80\xa2Meet the targets laid down by the reporting supervisor \xe2\x80\xa2Follow the laid down quality/ accuracy benchmarks \xe2\x80\xa2Adhere TATs to resolve requests \xe2\x80\xa2Vendor Management/ Billing and Recon \xe2\x80\xa2PS related communications management \xe2\x80\xa2Data collation and MIS generation \xe2\x80\xa2Product and System development/ UAT Key Performance Indicators: Job Types: Full-time, Permanent, Fresher Salary: \xe2\x82\xb910,995.14 - \xe2\x82\xb918,630.84 per month Benefits:
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