Job Description

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You will work closely with Product Owners to deliver insights in terms of descriptive, diagnostic, predictive, and prescriptive analytics. In particular, you will strive to build consensus with Product Owners on if, where, when, how, and whom to deliver customer engagement by defining metrics, sourcing data, developing queries, and creating reports.

We are seeking an Analyst/Associate who will be a key member of Connected Commerce Analytics team supporting Benefits within the broader Data and Analytics organization.

Job responsibilities

• Apply strategic, analytical and data science skills to broad range of challenges faced by the enterprise
• Develop deep domain knowledge of various financial services and products including credit cards, demand deposit accounts, loans, and retail operations
• Deepen market knowledge of various industries including retail sales, payments, small businesses, consumer credit, investment vehicles, human behavior, operational efficiency and financial technologies
• Bring order to disparate requirements with high tolerance for ambiguity, very strong problem solving ability, and excellent client engagement skills
• Develop preliminary hypotheses rapidly, focusing on the most important insights to meet the business need
• Be a story teller capable of delivering practical data insights in a compelling manner actionable by senior leadership
• Partner across Product, Strategy, Technology and Design organizations to transform strategic priorities into a prioritized analytics roadmap

Required qualifications, capabilities, and skills

• 4+ years of industry experience in digital analytics, product analytics or business analytics roles (e.g., customer analytics, marketing analytics, sales analytics, business insights)
• Experience working on Digital behavioral data tools (E.g.: Adobe Analytics)
• Bachelor\'s degree in relevant quantitative field required (e.g. Analytics, Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields); advanced degree preferred
• Ability to work in large and medium sized project teams, as self-directed contributor with a proven track record of being detail orientated, innovative, creative, and strategic
• Influencer with great interpersonal skills and proven ability to achieve alignment across a range of different views and interests
• Demonstrated ability to define business KPIs and establish measurement frameworks
• Experience across broad range of modern analytics tools (e.g., SQL, AWS, Hive, Hadoop, Spark, Python, R)

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

JPMorgan Chase