Job Description

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About this opportunity

The Position for Data Analyst within Service Reliability of Service management.

Service Reliability function is responsible for sustaining the service and end-user experience by managing real-time operations. It is the enabler for Service Availability & Continuity, Real-time Performance & capacity, reporting & BI, reactive, proactive, predictive actions, management of Automation Assurance, Delivery management & governance support.

What you will do !!

The Data Analyst is primarily responsible for advanced data analysis and Visualization with Tableau. Also Define, create, automate, and maintain operational, network performance and financial analysis. Develop analysis process to increase task effectiveness and to consolidated in scope customers

• Perform and showcase advanced analysis of Data
• Define, create, automate, and maintain key operation
• Network performance (standard and customized)
• Develop analysis processes to increase task
• Effectiveness and to consolidate in scope customers
• Describe the best practices and standards for Data analysis (Visualization)
• Troubleshoot, debug, and upgrade existing Data systems.

You will bring !!

• Responsible for a variety of reporting and analysis tasks. Extracts, compiles, and interprets key operational and statistical data. Will be responsible for the overall approach to reporting and analysis within the SDU.
• Develop new processes to increase the effectiveness of reporting and consolidate & maintain departmental reports used internally and externally by parties such as to other departments, senior management, etc.
• Develop and maintain new standardized reporting on a routine basis, i.e., define, create, automate, and maintain operational recurring reports.
• Maintain a reporting schedule and documentation of reporting procedures. Generate and maintain control documentation of reporting procedures to comply with governance audits and regulatory requirements. Will also build audit process to ensure data integrity and efficiency.
• Perform ad hoc duties in accordance with business needs
• Build / design new reports based on requests
• Create documentation of the new reports and modify it or maintain it for existing ones
• Evaluate the effort needed for building specific reports
• Maintenance of existing reports
• Maintenance of reporting portal
• Maintenance of the reporting environment
• Access to all necessary Service Reliability and SDU Unit information related to the requirements and associated sources, repositories, in order to carry out the assigned responsibilities effectively and in-line with company directives.
• Monitoring and controlling the automated tools, Data Modelling platforms and reports.
• Qualifications: Degree within Electronics Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
• Knowledge of Tableau, Power-BI or any other reporting visualization applications
• Knowledge of new wave programming for machine learning - like Python would be considered a plus
• Knowledge of Business Objects (to manage / develop reports in BO)
• Knowledge of VBA would be an advantage (to manage / automate the Reports)
• Language skills: Proficiency in Written / Spoken English & Hindi
• Values and behaviors: Ericsson Core Values, Honesty, Integrity
• Performance and results oriented with good skills in leading and motivating people and conscious of responsibility and empowerment.
• Self-motivated and works well under pressure.
• Customer oriented and business minded \xe2\x80\x93 has a consultative approach and focus on profitability.
• Highly developed skills in driving change.
• Ability to prioritize and plan own work to meet assigned schedules and targets.
• Ability to work efficiently as part of a global delivery team
• Analytic with strong problem-solving capability.
• Highly developed knowledge in diversity awareness

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, .

Primary country and city: India (IN) || India : Uttar Pradesh : Noida
Req ID: 735227

Ericsson