Job Description

PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City and Bengaluru. About the Data Analyst Position In this role you will be responsible for insuring the validity of the data in the PlanSource Benefits Administration System and proactively resolving any potential issues. They will work with both internal and external teams to ensure data is accurate. We are looking for an enthusiastic Data Analyst for our Bengaluru office. Proactively audit high-profile client files (both inbound and outbound), to identify potential issues Ensure that all internal and external service levels are met in a timely and high-quality manner Resolve escalated issues in a timely manner, including long-term root cause resolution. Ensure timely and accurate delivery of client data. Monitor and prevent potential data impacts caused by system development/releases. Review system setup changes to determine potential data impacts to ensure accuracy. Work to determine root cause of the issues and develop solutions. Partner with EDI and Implementation Teams to ensure consistent use of best practices and processes. Coordinate with programming and development staff for Development of PlanSource system. Maintain subject matter expert status on imports and exports for PlanSource Benefit Admin System. 834 files for example). Complete job-related training courses and/or seminars, as may be required for the job and/or assigned by Manager. Other duties as deemed necessary by management. Additionally, as a Data Analyst you will also have a strong technical aptitude with previous experience with data analysis in Benefits Administration and/or Payroll environment. Great compensation package, including a full suite of benefits. The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals. Fast-paced environment with big goals and the opportunity to make a big impact. Top five reasons to come to PlanSource: #5: Join the Vista Family. In March 2019, Vista Equity Partners acquired PlanSource, marking a new phase of growth. Vista\'s portfolio of technology and software companies collectively make up the 4th largest software ecosystem in the world with \'intraportfolio\' career advancement opportunities and have structures in place to leverage shared learnings from across the ecosystem. #4: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs. #3: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, employee recognitions, a work hard and play hard environment, and a commitment to wellbeing. #2: You can grow and develop professionally. PlanSource has a great track record of internal promotions and also filling open positions within the company. #1: PlanSource is the right company and we are on a roll. Be part of a winning team in a high-growth technology company that is well funded and values its employees and their families - Thousands of employers and millions of consumers use the PlanSource Platform for benefits shopping, enrollment, billing and ongoing administration. In addition, you will also have : Customer Service Experience Strong knowledge of Delimited File conventions, other industry standard data formats and data transmission methodologies Ability to read 834 file formats preferred Ability to work independently Excellent oral and written communication skills Must be able to work outside of normal work hours Ability to read 834 file formats preferred Proven ability to develop and improve processes to drive accuracy and efficiency Excellent organization and prioritization skills Strong Interpersonal skills-ability to relate well to clients and understand their needs Expert with Microsoft Office (Word, Excel, and Access) Understands standard database concepts and ideas Familiar with SQL concepts Ability to analyze data for potential issues and problems Experienced in manipulating and scrubbing data to meet the needs of multiple systems Ability to be an effective team member.

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