Job Description

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Job Category Finance

Job Details

About Salesforce

We\xe2\x80\x99re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too \xe2\x80\x94 driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good \xe2\x80\x93 you\xe2\x80\x99ve come to the right place.

Description:
Salesforce governed sales and customer data is foundational to achieving 30s+% operating margin while transforming into a $100B+ company

The Data Strategy & Governance Data Analyst is a key member of our Business Data Governance team and will work with cross-functional business owners to analyze data and metadata quality issues, understand processes and policies that impact our data and metadata quality, and frame recommendations to improve and scale Salesforce\xe2\x80\x99s data quality.

Our ideal candidate will have experience working with large, complex data sets, experience in the technology industry, exceptional analytical skills, and great communication skills. This individual must excel in data analysis, problem solving, and communication. He or she must have a proven ability to build relationships in both business and IT functions and demonstrate the ability to act independently and be successful in an unstructured, team-oriented environment, and experience working on the Salesforce platform.

Responsibilities:

• Support the DSM Business Data Governance team in data governance, policy definition and system enhancement recommendations
• Manage internal case queues supporting multiple Data Governance Councils
• Understand new requests on the Salesforce Platform and work with multiple business units to gather business impact and approvals
• Perform data analysis using SQL, Excel, Salesforce Reports, Einstein Analytics, Tableau, Business Objects
• Investigate data issues and potential deep-dive analyses to help guide IT project requirements for issue resolution
• Partner closely with data custodians from various business teams to determine priorities and run initiatives as needed
• Work with IT teams to clarify business process and data needs and provide guidance on the implementation of data and process-related IT projects
• Create documentation for stakeholders alignment. Summarize complex analysis in simple story-telling slides which makes it easier for stakeholders to understand the approach.
• Ensure quality of solution implemented with the creation of UAT test plans; Lead and participate in testing; Report on and propose solutions for pass/fail test cases
• Run and manage monthly reports showing data quality issues within our application, understanding implications of reaching field and object limits
• Manage regular maintenance on Data Governance-owned Data Dictionaries and Object Dictionaries
• Attend working sessions overlapping with US Time Zone several days of the week: IST working hours: 10am-4:30pm and 9pm-11:30pm, flexibility ~1h

Required skills / experience:

• Bachelor\xe2\x80\x99s degree required
• 2-5 years of business / systems analyst experience
• Proficient in Excel
• Proficient in SQL
• 2+ years experience working with and querying a large Enterprise Data Warehouse
• Salesforce Admin Certified preferred
• Salesforce object model & SOQL experience preferred
• 2+ years experience with Business Intelligence tools preferred (Tableau, Business Objects, etc ...)
• Strong experience developing detailed functional, system and program requirements
• Experience working and communicating with both information technology and strategic business teams
• Experience analyzing business processes across multiple data domains (i.e. Customer, Employee, Marketing)
• Exceptional analytical, problem-solving and communication skills, with the ability to influence stakeholders, lead and partner across functions and teams
• Excellent oral and written communication skills with a high degree of attention to detail
• Ability to tell compelling stories and explain complex issues in simple ways
• Strong organization skills and ability to manage competing priorities
• Demonstrated self-starter
• Attention to Detail: #your favorite non-profit organization on your resume

Accommodations

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is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .

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