Respond promptly to customer inquiries via live chat
Provide accurate product/service information
Troubleshoot issues and guide customers through solutions
Resolve complaints or escalate complex issues to supervisors
Maintain professionalism and build rapport with customers
Document interactions and update CRM systems
Handle multiple chats simultaneously with efficiency
Stay updated on product changes, policies, and promotions
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
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