Job Description

Company:

Orbiqe Group of Companies

Location:

1st Floor, B-28/29, Windsor Cyber Park, Sector 58, Noida

Role:

Customer Support / Customer Relationship Management (CRM)

Experience:

Fresher (Graduates & Pursuing Students Eligible)

Job Type:

Full-Time | Onsite

Notice Period:

Immediate Joiners Preferred

? About the Role

We are looking for enthusiastic, customer-focused individuals to join our

Customer Support Team

. The role requires handling customer queries, maintaining CRM data, preparing reports, and ensuring smooth coordination between teams.

Key Responsibilities

Handle customer queries through calls, emails, and messages Maintain and update CRM data accurately Prepare daily/weekly reports Coordinate with internal departments for issue resolution Provide clear and correct information to customers Assist in improving customer satisfaction and experience Follow company policies and standard operating procedures (SOPs)

Required Skills & Attributes

Good communication skills in

Hindi & English

Basic computer knowledge (MS Office, CRM entry, typing) Ability to work in a fast-paced environment Positive attitude and willingness to learn Good problem-solving and listening skills Must be available for

immediate joining

Eligibility

Freshers Graduates from any stream Pursuing students may also apply No prior experience required

Selection Process

Single Round - Face-to-Face Interview

On-the-spot offer for selected candidates

Important

Please Share your Updated Resume on mail. "preetidhyani@orbiqetechnologies.on"

Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?17,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person