Customer Support Role It (0 2 Yrs) Delhi Ncr/gurgaon/gurugram/mumbai (after Sales/customer Service)

Year    India, India

Job Description

RESPONSIBILITIES- Listening to our B2B Customer's concerns and handling product related complaints or queries on TAT basis.- Contribute ideas to resolve customer problems to improve productivity.- Maintain and update customer documentation as needed.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Actively listen to the concerns with a Solution Oriented approach.- Manage transactions over CRM.KEY REQUIREMENTS :- Must have 6 months - 3 years of experience required in any Customer Support Process or Role i.e. preferably from a Technical Process or IT company.- Smart Freshers good with Communication skills can apply.- Active Listener.- Must be proficient in any of the above mentioned languages along with English.- TAT oriented approach.- Good working knowledge with Microsoft Excel or Microsoft Suite.- Excellent communication and interpersonal skills. (ref:updazz.com)

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3895823
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    India, India
  • Education
    Not mentioned
  • Experience
    Year