Customer Support Role Bpo (0 2 Yrs) Coimbatore (after Sales / Customer Service)
Job Description
- Managing Inbound and/or outbound calls- Following various communication scripts when speaking to a customer- Identifying customer needs, answering questions and providing solutions/alternatives to issues- Upselling products and services wherever possible- Building sustainable customer relationships- Keeping records of all conversations organized- Building product knowledge; and improving performance and achieve targets.- Maintaining and improving quality results by adhering to standards and guidelines. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3014011
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCoimbatore, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear