Job Description

Responsibilities and Duties:


Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.


Obtains customer information by answering telephone calls; probing them and fix the first consultation


Ensuring correct information is delivered to patients during their first consultation.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power


Understand caller's conditions and empathize helping them with appointments.
Informs Patients by explaining procedures; answering questions; providing information.


Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Schedule:

Rotational shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person