Job Description

Hi-Tech Digital Solutions LLP: Customer Support Representative (JP \xe2\x80\x93 CP): Ahmedabad About the company: Hi-Tech Digital Solutions LLP is a leading ISO certified and award-winning company offering one-stop solutions across various service lines and functions including BIM Solutions, Engineering Solutions, Business Process Management, and Aero navigation engineering. The newly formed \xe2\x80\x9cProcess Excellence\xe2\x80\x9d and \xe2\x80\x9cData Sciences\xe2\x80\x9d divisions will form an integral part of the Hitech. Hi-Tech is headquartered in Ahmedabad (India) and services clients primarily across the USA, Europe, Australia, and the Middle East through multiple delivery centers in Ahmedabad and Cochin (India). Our global presence is strengthened through our international offices in New York, California, and Norway. For more details, please visit our company\xe2\x80\x99s URL: https://www.hitechdigital.com/ Company Name: Hi-tech Digital Solutions LLP Designation: Customer Support Representative Experience: 1-4 Year Shift: Noon/ Night Location: Prahalad Nagar, Ahmedabad Working Status: Work from Home

• Need to work on Client software through Remote desktop connection/Citrix. Analyse details provided by client.

• Creating orders in client software given by Operation Managers (OM)/Account Executives (AE).

• Updating the orders if any changes given by OM/AE.

• Communicating with OM/AE for order related queries and suggest solutions where possible.

• Cross QC of the orders performed by other team members.

• Team communication regarding jobs, errors, queries.

Kindly send us your updated resume along with the below-mentioned details:

• Total years of experience:
• Relevant years of experience:
• Current Location:
• Educational Qualification:
• Current Salary:
• Salary Expectation:
• Notice Period:
• Current Organization:
• Current Designation:

Ayushi Jain Jr. Executive - Talent Acquisition Email ID \xe2\x80\x93 ayushi.jain@hitechdigital.com Job Type: Full-time Salary: Up to \xe2\x82\xb924,000.00 per month Benefits:

• Health insurance
• Provident Fund

Schedule:

• Evening shift
• Night shift
• Rotational shift

Supplemental pay types:

• Performance bonus
• Quarterly bonus
• Shift allowance

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Could you please let me know what yearly income you are expecting in terms of fixed CTC (e.g. 200,000)?

Experience:

• Customer Support: 1 year (Preferred)

Language:

• English (Required)