Customer Support Internship In Bangalore At Businessonbot

Year    Bangalore, Karnataka, India

Job Description


About BusinessOnBot

We are a Y Combinator-backed company called BusinessOnBot. We strive to help 30 million D2C businesses in India acquire WhatsApp users and sell to them in their local language (Hindi, Tamil, Hinglish, etc.). Our founding team members are graduates from IIT Madras and are ex-JP Morgan/ex-Microsoft employees.

Activity on Internshala

Hiring since April 2021

46 opportunities posted

1 candidate hired

About the internship

Selected intern\'s day-to-day responsibilities include:

1. Respond promptly and professionally to incoming customer inquiries by telephone, or by email
2. Maintain updated knowledge of the organization\'s products, services, and customer service policies
3. Document customer interactions when necessary, compiling documents and forwarding information to interested parties
4. Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
5. Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
6. Assist clients by demonstrating the use of programs and answering any questions they may have
7. Participate in training opportunities provided by the organization or by outside entities
8. Establish and maintain good rapport with customers by using positive language and anticipating their needs

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Office

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 24th Apr\'23 and 29th May\'23

3. are available for duration of 6 months

4. have relevant skills and interests

Perks

Certificate Letter of recommendation Free snacks & beverages

Number of openings

2

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Job Detail

  • Job Id
    JD3066192
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.15000 per month
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year