Customer Support Executive

Year    HR, IN, India

Job Description

Job Responsibilities:



Liaise with prospects to schedule product DEMO SESSIONS via (calendar invites, meeting links).



Providing

Demonstration

of the software to the clients.

Respond to client queries in a timely and accurate way, via phone, email, or chat Identify client needs and help the client use specific features. Update our internal databases with information about technical issues and useful discussions with clients. Follow up with client to ensure their technical issues are resolved Gather client feedback and requirements Prior experience of handling client calls. Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities
Job Types: Full-time, Permanent

Pay: ₹11,728.88 - ₹20,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5103200
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year