Customer Support Executive (hindi & English) Male
Year Ernakulam, Kerala, India
Job Description
Roles and Responsibilities:
- Identify customer concerns and provide timely support for their queries.
- Be proficient in our products and services and communicate effectively to the customer.
- Responding to queries from customers and giving timely support when requested.
- Coordinating with multiple teams to ensure the timely response to inquiries.
- Collecting customer feedback and upselling our services wherever applicable.
- Ensure all communications are logged timely and correctly.
- Ensure individual sales targets are met without fail.
- Flexible to work on rotational shifts.
- Excellent communication and interpersonal skills.
- Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.
- Rotational shift
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- total work: 1 year (Preferred)
- Bpo: 1 year (Preferred)
- Hindi (Required)
- English (Required)
+91-XXXXXXXXXX
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Job Detail
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Job IdJD2983324
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationErnakulam, Kerala, India
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EducationNot mentioned
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ExperienceYear