Job Description

Company:

Orbiqe Group of Companies

Location:

1st Floor, B-28/29, Windsor Cyber Park, Sector 58, Noida

Role:

Customer Support Executive (CRM)

Experience:

Fresher (Graduates & Pursuing Students Eligible)

Job Type:

Full-Time | Onsite

Notice Period:

Immediate Joiners Preferred

About the Role

We are looking for enthusiastic and customer-oriented individuals for the role of

Customer Support Executive (CRM)

. The candidate will be responsible for handling customer interactions, maintaining CRM records, preparing reports, and coordinating with internal teams to ensure a smooth customer experience.

Key Responsibilities

Handle customer queries via calls, emails, and messages professionally Maintain and update customer data accurately in the CRM system Prepare daily and weekly customer interaction reports Coordinate with internal teams for timely issue resolution Provide accurate information and assistance to customers Ensure customer satisfaction and positive service experience Follow company policies, processes, and SOPs

Required Skills & Attributes

Good communication skills in

Hindi & English

Basic computer knowledge (MS Office, typing, CRM entries) Ability to work in a fast-paced environment Positive attitude with a willingness to learn Good listening and problem-solving skills Ready for

immediate joining

Eligibility

Freshers can apply Graduates from any stream Pursuing students are also eligible No prior experience required

Selection Process

Single Round - Face-to-Face Interview On-the-spot offer for selected candidates

Important

Please share your

updated resume

at:

preetidhyani@orbiqetechnologies.in

Job Types: Full-time, Permanent

Pay: ?6,000.00 - ?18,000.00 per month

Work Location: In person